I noticed if I change the password of an ftp user for the domain, the site becomes password protected. this seems a little odd. I think it is this, because for all the sites I had to reset passwords for after initial set up, they become "password protected" ... I think that's what's happening ... it seemed to go away once I deleted and reconfigured each domains hosting. other than that, and the HEINOUS ABOSLUTELY RETCHED plesk/dr.web/mail enable bug that sent out 16000 emails this morning, I really like plesk so far. spamassasin kicks ***. far superior to ensim, or hosting controller (the only others I have used) any ways. hope that helps some one someday.