Issue Postfix dont receive emails from Hotmail

[kenyolo]

Hi,
I have a problem with my Plesk installation, I can send emails whitout prblem and I receive from Gmail and Yahoo, but when I send a email from my hotmail account, I dont receive any error log, but I dont receive it. Anybody know how to fix that?

Sorry about my english

 

[Kniar]

Hello,
Do you see the mail has reached your server in /var/log/maillog ?

 

[kenyolo]

Hi,
It doesn´t appear in maillog, any mail from hotmail seem don't reach server

 

[kenyolo]

I have this rebound mail in hotmail:

Información de diagnóstico para los administradores:

Generando servidor: PR3P193MB0652.EURP193.PROD.OUTLOOK.COM
Servidor de recepción: PR3P193MB0652.EURP193.PROD.OUTLOOK.COM

[email protected]
3/23/2022 7:03:14 PM - Server at PR3P193MB0652.EURP193.PROD.OUTLOOK.COM returned '550 5.4.312 Message expired, DNS query failed(ServerFailure)'
3/23/2022 6:52:39 PM - Server at adrianlorenzana.com (0.0.0.0) returned '450 4.4.312 DNS query failed [Message=ServerFailure] [LastAttemptedServerName=adrianlorenzana.com] [DB5EUR01FT102.eop-EUR01.prod.protection.outlook.com](ServerFailure)'

Encabezados de mensajes originales:

ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=none;
b=gD0WVeuQVn8PdUMrzM49Z2JcjuRGJzEqqL+SCM7MPAVHbsUr+IgTmj+EmDkqdp1+5kURMDr7neD/bexvz3wTSlUEUymWzXlOFalEVUtulq8Og1RSi7yZK8cfmPWabpvEwnCIthGlKul+7DiAqlhwvnZxdjeq68avE5fGh5DJmfoYHZpCLRAu/0FuahY51jj4/XZEQNVkUr1xZsr8uqP6x9TAIzDjb9oTq3nKicf6HrwZAZhAeWkIsAQVH2xbf5rBG1FfVGhBw72ftipyp4HfJgE1nFkmjTv4auBkgimpmjn6+lfQ5+/bMPv/7JUFkaMFNzrcBzWmhrO0sEZrLeuExw==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;
s=arcselector9901;
h=Fromate:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1;
bh=T/U8buRmpZABL1+UlYFf4+g62fMLG2Mqe8QlQaXdcLg=;
b=FkcePuM/s1KeNy2+H/V7emgzpuyk9Y2Uk6dwr2HaiSAjHY63oM1YPdTjX86kVhQiOx2atuy+ad5xnEwGwQTDUoJAHU4PLOFwzcbazHOdp7Hvmb6lppqC3/rn/6PcQVVNeiicDGO9gBKv+dnQ2RC1xNejyfWhySP0DVcvOD7CJTm4EXKNaW/vMiG2uTqM1aGWZqa4x7MzDBMLuJ5HfykjM/sX8uclJCiwRz1ITIdU6Y4dChJ13ZhPZNBDm+z1kTwCVoqEWRyrfa4i3LSMqD1Hi5HrHrMk4VSZ7cVLvJs/ntYPnW2KZBMHc2HLRzktpN0keCKB7HM3I8mtFapU+JwWvw==
ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=none; dmarc=none;
dkim=none; arc=none
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=hotmail.com;
s=selector1;
h=Fromate:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;
bh=T/U8buRmpZABL1+UlYFf4+g62fMLG2Mqe8QlQaXdcLg=;
b=BqsAt1FkFVGoV0ibxPFgjzojok6Slh0fc4+0I6P162Gm8/7/QAAwmbR/kDpmSg8pcNufPArPs7z6NZQB33nu7ZFBnCyr0ol/YIEvDEAwNRJB1FhPfmxowbxXaTBpZFJkYqupSG1bfUIpfGX+BGuzAhp1iw+r7fHbu93T3JhgorSicxvmw/Fn+pdoO2DYno12qjSMUMpgaX7tGcfWu0p6//U4++ekgG6TO3ir8V3V3zw1gv4XfUm+u1WXtBXF+bv259yo8GXiiT5Ol1pHBagZPMX4ZtBtfCOOiYgtkaOsbvyll7WgwFP6WMoHpZ9XFuXqz5QAZyOHkZ4zQfphPNAMWg==
Received: from PAXP193MB1741.EURP193.PROD.OUTLOOK.COM (2603:10a6:102:1be::10)
by PR3P193MB0652.EURP193.PROD.OUTLOOK.COM (2603:10a6:102:30::10) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5102.16; Tue, 22 Mar
2022 18:57:37 +0000
Received: from PAXP193MB1741.EURP193.PROD.OUTLOOK.COM
([fe80::f0e8:c0ae:fe0a:6434]) by PAXP193MB1741.EURP193.PROD.OUTLOOK.COM
([fe80::f0e8:c0ae:fe0a:6434%3]) with mapi id 15.20.5102.016; Tue, 22 Mar 2022
18:57:37 +0000

 

[Kniar]

Where did you find this server PR3P193MB0652.EURP193.PROD.OUTLOOK.COM ?

If you send mails from a domain hosted on your Plesk you should use Plesk as mail server (for example smtp.adianlorenzana.com).

 

[kenyolo]

The problem is when I send from hotmail to my server this is the server of my hotmail account I think

 

[Kaspar]

3/23/2022 7:03:14 PM - Server at PR3P193MB0652.EURP193.PROD.OUTLOOK.COM returned '550 5.4.312 Message expired, DNS query failed(ServerFailure)'
3/23/2022 6:52:39 PM - Server at adrianlorenzana.com (0.0.0.0) returned '450 4.4.312 DNS query failed [Message=ServerFailure] [LastAttemptedServerName=adrianlorenzana.com] [DB5EUR01FT102.eop-EUR01.prod.protection.outlook.com](ServerFailure)'

The bounce message you've received from Hotmail contains a status code and message. I've quoted it above in bold. If you Google it you may find some solutions, like for example: Mail flow intelligence - Office 365