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Postfix Queue Problem

Discussion in 'Plesk 11.x for Linux' started by futureweb, Oct 23, 2012.

  1. futureweb

    futureweb Regular Pleskian

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    Hello,

    got some weird Mails in my Plesk Postfix Queue!?

    Screenshot: http://temp.in.futureweb.at/plesk/mailqueue.jpg

    sometimes there is only 1 of those weird Mails - sometimes there are about 10 or 20 of them ... don't know what they are and what happens to them?!? (as the count of them varies)

    Hope someone can enlight me on this!?

    Thank you
    Andreas Schnederle-Wagner
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Do you have header of this email?
     
  3. futureweb

    futureweb Regular Pleskian

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    when I click on "show header" - it only opens a blank page - so no headers! :-/
    And I can't find those Mails in the Queue @ Webmin - nor do I find any weird things in maillog
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    Try to rebuild mailsettings with mchk at least.
     
  5. futureweb

    futureweb Regular Pleskian

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    got Error on this?

     
  6. IgorG

    IgorG Forums Analyst Staff Member

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    What about Tips & Tricks at the top of each Plesk subforum?
     
  7. futureweb

    futureweb Regular Pleskian

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    overlooked that Announcement ... now the command finished properly!
    But the weird Messages in queue still there
     
  8. futureweb

    futureweb Regular Pleskian

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  9. Andrew_Pa

    Andrew_Pa Regular Pleskian

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    I have exactly the same problem and I don't know what should I do....

    The "Blank" email are in the queue and I cannot delete the from the panel.

    Also some of them have big size....

    I notice that this problem cause cpu usage and sometimes mail doesn't work...

    Please is there any solution?
     
  10. futureweb

    futureweb Regular Pleskian

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    @IgorG: As we are not the only one with this problem - any ideas how to solve it?

    Thank you
    Andreas
     
  11. IgorG

    IgorG Forums Analyst Staff Member

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    Sorry, no ideas. Need deep investigation directly on your server. Therefore contact Support Team.
     
  12. H.W.B

    H.W.B Basic Pleskian

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    Same Problem

    Hello,

    I got the exact same problem.
    When this occurs, the Postfix service is stopped and can not be restarted from the panel.
    Also Watchdog is disabled.

    The only thing to correct the problem is to hard-reboot the server. The soft-reboot also didn't work.

    The mchk gives every line OK so no errors.

    This happens every 3 a 4 days.

    Any suggestions???
     
  13. Andrew_Pa

    Andrew_Pa Regular Pleskian

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    I don't know how to solve the problem but I can tell you my workaround I foundend to stop hard reboot my server 2-3 times every day.
    Open SSH and follow this procedure :

    1) /etc/init.d/postifix stop
    2) postsuper -d ALL
    3) /usr/local/psa/admin/sbin/mailmng --stop-service
    4)/usr/local/psa/admin/sbin/mailmng --start-service
    5) /etc/init.d/postifix start

    I hope this help also for you! :)


    PS: @PLesk Team: Many people has this problem and it is not individual. Maybe it's a problem or bug of the panel. You Should fix it.
     
  14. PortellaSP

    PortellaSP New Pleskian

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    any news?

    I'm facing the same problem as shown in the picture

    Is this a bug or is this a real spam attempt ?

    The only way to stop increasing cpu levels, is to restart the server.

    After restarting, mail cpu levels stays normal.
     
    Last edited: Dec 6, 2012
  15. PortellaSP

    PortellaSP New Pleskian

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    Observation

    I don't know if is relevant to the problem but , before the CPU starts to increase in maillog file , begin to appear ct-milter[3524]: open(/tmp//ctminER5m8): Too many open files"

    warning: milter unix:/var/spool/postfix/ctmilter/ctmilter.sock: can't read SMFIC_OPTNEG reply packet header: Connection timed out
    warning: milter unix:/var/spool/postfix/ctmilter/ctmilter.sock: read error in initial handshake
     
    Last edited: Dec 7, 2012
  16. KirkM

    KirkM Basic Pleskian

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    Another victim

    Happened to me this morning. First I noticed Postfix had shut down and I couldn't get it restarted. CPU and mail usage stats went redline. I did a hard reboot and that got things online. However, I do have these in the mail queue and cannot get rid of them. This is obviously not an isolated issue because of some unique server misconfiguration since a lot of people are experiencing it. Help from Parallels would be greatly appreciated.
     
  17. PortellaSP

    PortellaSP New Pleskian

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    Try

    Try to comment this lines in main.cf

    #smtpd_milters = inet:localhost:12768
    #non_smtpd_milters = inet:localhost:12768

    This works for me
     
    Last edited: Dec 15, 2012
  18. H.W.B

    H.W.B Basic Pleskian

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    What is this doing??
    Can this be removed without creating an other problem???
    These lines have more on them that you wrote. There is a full pah to milter
     
    Last edited: Dec 19, 2012
  19. SamirM

    SamirM Basic Pleskian

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    I am also facing this issue.....tried all that was recommended earlier on in the ticket but it isn't working...they continue to flood the queue, does any one have a permanent fix on this....
     
  20. H.W.B

    H.W.B Basic Pleskian

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    Hello,

    I still got this problem, dispite the fixes mentioned here.

    Is there already a sollid solution??
     
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