• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

[PPPM-3732] WordPress Toolkit errors after 12.5.30 Update #14

globalmcs

Regular Pleskian
A large number of our WordPress installation are unrecognized by the toolkit and are showing as "\httpdocs" instead of the domain name and they are showing the following error. It appears that the unrecognized installation were updated to WordPress 4.4, we still got a few domain showing properly and those are running Wordpress 4.3.1


{"err_code":40001,"err_message":"Unable to read or execute files from WordPress root directory: E:\\Inetpub\\vhosts\\domain.com\\httpdocs\/"}
{"err_code":40003,"err_message":"Unable to read or execute files from wp-admin\/includes directory': E:\\Inetpub\\vhosts\\domain.com\\httpdocs\/wp-admin\/includes"}
{"err_code":40004,"err_message":"Unable to read or execute files from wp-includes directory: E:\\Inetpub\\vhosts\\domain.com\\httpdocs\/wp-includes"}
{"err_code":40005,"err_message":"Unable to read or execute files from wp-content directory: E:\\Inetpub\\vhosts\\domain.com\\httpdocs\/wp-content"}

Please advice
 
So I manually updated the last few installation of WordPress to version 4.4 and I started to get the same error.

capture-01.jpg


capture-02.jpg
 
The KB article has been updated with a link to a patch for this issue:

https://kb.odin.com/en/127725

I can confirm it fixes the problem on Plesk 12.5 for Windows and Wordpress 4.4. I applied the patch and then had to run a "Resynchronize" operation on each of the affected WP sites.
 
I glad to inform you that the issue is fixed in recently published Plesk updates: Plesk 12.5.30 MU#15 & Plesk 12.0.18 MU#72
Please check KB article for details: https://kb.odin.com/en/127725
  1. Install latest Plesk microupdate.
  2. To restore integration with affected instances do the following:
    Go to Home > Wordpress and click "Check for updates".
 
Sorry, but it seems that the MU#72 does not fix all problems.
After click on "Check for updates" a lot of WP 4.4 furthermore shows \httpdocs.
error.jpg
 
Jepp, same here with Plesk 12.0.18 Update #72 at CentOS 6.5.
After updating to 4.4 the wp-update info shows only /httpdocs insted the domain-name.
At abonnement-level of domains, plesk shows this not readable error-page at Word Press installations:

8vCxtG1.jpg

sc1.JPG
 
Back
Top