I purchased installation of the Application Pack as well as the Profesional Web Site Builder add-on for my Plesk7. It is only partially completed and many of the included applications are still not installed. Site builder is installed but does not work. I can log in and see the screen for adding or editing files however no files are displayed. At the bottom is says "cannot connect"

I have tried a number of times to get Plesk to fix these issues. I paid for these applications and somehow think they should work.

Has anyone else had issues with support from Plesk on new installations?

 

Hi,

do you mean "Plesk Professional Website Editor" http://www.sw-soft.com/en/products/plesk75reloaded/addons/ppwse/ which is add-on for Application Vault or new product SiteBuilder http://www.sw-soft.com/en/products/sitebuilder/.

Bobby