Problem after upgrading Plesk for Linux 9.5.1

[CesarV]

I updated the CentOS Linux Plesk 5.4 for version 9.5.1. I have some problems to remove an email account and many of my clients are complaining that emails go back as mailer daemon.

How can I fix the problems?

 

[IgorG]

Could you please re-post this error as text but not as screenshot? I will forward it to developers.

 

[CesarV]

ERROR: PleskUtilException

mailmng failed: Some errors occured. See log for details

0: class.MailManager.php:242
MailManager::execWithException(string 'smart_exec',string 'mailmng',array,array,string 'lst')
1: class.MailManager.php:274
MailManager->callMailManager(string 'remove-mailname',array)
2: class.MailManager.php:354
MailManager->removeMailname(string 'hew.adv.br',string 'mayara')
3: cmd_mail.php3:1357
mn_del(string '2490')
4: class.MailNamesList.php:597
MailNamesList->remove(array)
5: mail_names_remove.php:55

I removed the account [email protected] directly into the database and created by Plesk. The problem is that this account does not receive emails. Returns the error mailer-daemon. The same problem with other accounts.

Hi. This is the qmail-send program at web1.expresso.net.br.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

 

[IgorG]

Thank you. I have forwarded it to developers. I will update thread with results as soon as I receive it.

 

[Brujo]

same errors here for delete and create mailaccounts under Centos5

delete account:

mailmng failed: Some errors occured. See log for details

0: class.MailManager.php:242
MailManager::execWithException(string 'smart_exec', string 'mailmng', array, array, string 'lst')
1: class.MailManager.php:274
MailManager->callMailManager(string 'remove-mailname', array)
2: class.MailManager.php:354
MailManager->removeMailname(string 'whatever.de', string 'some.name')
3: cmd_mail.php3:1357
mn_del(string '217')
4: class.MailNamesList.php:597
MailNamesList->remove(array)
5: mail_names_remove.php:55

create account:

mailmng failed: Some errors occured. See log for details

0: class.MailManager.php:242
MailManager::execWithException(string 'smart_exec', string 'mailmng', array, array, string 'lst')
1: class.MailManager.php:274
MailManager->callMailManager(string 'add-mailname', array)
2: class.MailManager.php:346
MailManager->addMailname(string 'whatever.de', string 'test')
3: MailName.php:976
Mailname->update()
4: mail_name_preferences.php:92
require(string '/usr/local/psa/admin/htdocs/domains/mail/mail_name_preferences.php')
5: plesk.php:51

Brujo

 

[Brujo]

any news an this critical issue ?

Brujo

 

[IgorG]

Still under developer's investigation.

 

[Brujo]

Igorg - is the provided error mesage inough or do you need more information?

Brujo

 

[IgorG]

I will request additional information if it is required to developers.

 

[IgorG]

From developers:

I couldn't reproduce the issue. Even after broken mail handler manually as described at http://kb.odin.com/en/6410. Please specify steps to bug reproducing if it is a bug.