• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Problem Installing OTRS

@

@ndreX!

Guest
Well, i try to install OTRS Ticket System on my Server (Plesk 7.5.4), Well the point is what I've obtain To install it, but doesn't work, because the Documentation says: "When the Installation it's over type the next link: http://localhost/otrs/installation.pl to continue the installation" Well i did that but doesn't work, and show me a message:

OBJECT NOT FOUND....

I don't know if i need do a some change in a httpd.conf file of apache2 or something else.

Thanks, i hope a little of help!.

Regards.
 
Typically you need to run your cgi / perl scripts from /cgi-bin. What I'd look at is the file permissions to see if it is set to 755.
 
Of course you have to replace localhost with the hostname of your server, unless you're installing OTRS on the machine you're sitting at.
 
You must log in or register to reply here.

Similar threads

G J Piper
Resolved SSL It! Let's Encrypt Not Issuing Certificate on MX-only Domain
Replies
8
Views
597
G J Piper
G J Piper
LionKing
Question Install docker image (RocketChat), on a domain / webhotel.
2
Replies
23
Views
3K
LionKing
LionKing
T
Issue Problem when previewing websites
Replies
1
Views
536
Sebahat.hadzhi
Sebahat.hadzhi
Y
Question Prioritise resources to one subscription
Replies
0
Views
2K
yashc
Y
D
Issue Installing Mattermost Extension - necessary packages are not being installed?
Replies
3
Views
985
David Borrink
D
Back
Top