• The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
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  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Problem KAV and Plesk 8.2

E

Elzito

Guest
Hi we are having a problem with the Kaspersky anti virus module in Plesk 8.2.

I have the idea that my virus definitions got corrupted or the database crashed or something. This is from the logfile aveserver.log. I cannot seem to find much information about the error 80000000 anywhere on the internet.

Anyone any ideas?

---------------------- LOG FILE AVESERVER.LOG -----------------------------------------

[27/08/08 14:05:17 I] [99644] Kaspersky Anti-Virus server version 5.5.4 build #81 (RELEASE), using configuration file /usr/local/etc/kav/5.5/kav4mailservers/kavdaemon.conf
[27/08/08 14:05:17 A] [99644] License file <removed>.key, serial <removed>, "Kaspersky Anti-Virus for Plesk SWsoft International Edition. 1 year License", 1 local connections, expires 27/08/09
[27/08/08 14:05:17 I] [99644] Plesk exists and has the license
[27/08/08 14:05:17 W] [99644] You don't have enough network licenses for configured number of network clients. MaxClients reduced to 1
[27/08/08 14:05:17 I] [99644] Total license count: -1 local connections, and 1 network connections, will expire 27/08/09
[27/08/08 14:05:17 W] [99644] Cannot load information about available basesets, will use builtin defaults
[27/08/08 14:05:19 E] [99644] Cannot initialize database subset "standard"
[27/08/08 14:05:19 E] [99644] Cannot load all subsets of the main antivirus database "extended"
[27/08/08 14:05:19 F] [99644] Could not load antiviral bases: [80000000] Unexpected error
 
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