• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Problem renewing Plesk License

B

boliaosociety

Guest
Hi Guys,

I've been trying to renew Plesk license but I keep on getting the following error:-

Licensing Server Unreachable: Unable to connect with licensing server.
Please make sure that your network allows communication to ka.sw-soft.com:5224.
For more details check system help pages.

My server is behind a firewall Cisco Pix 506E

I've already allow the port 5224 to access my server (in and out) but Plesk still give me the error message.

Anyone with that firewall can share with me the setting? or is it my firewall setting at all?

Hope someone can help me. Thanks
 
I am having the same problem with my new licenses... even on a fresh installed server
 
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