Problem Updating

[mysticav]

I've b

een doing update via autoinstaller, 'cause I've been having a problem since 8.4 trying to upgrade via control panel.

Now, in version 9.0.1, I get this error:

ERROR: PleskMainDBException
MySQL query failed: MySQL server has gone away

Additionally, an exception has occurred while trying to report this error: PleskMainDBException
MySQL query failed: MySQL server has gone away

0: /usr/local/psa/admin/plib/common_func.php3:168
db_query(string 'select `id`,`name`,`type`,`uri` from DashboardPreset where `id`=6')
1: /usr/local/psa/admin/plib/class.Table.php:183
Table->select()
2: /usr/local/psa/admin/plib/class.cObject.php:479
cObject->fetchAttrsFromTable_()
3: /usr/local/psa/admin/plib/dashboard/DashboardPreset.php:29
DashboardPreset->__construct(integer '6')
4: /usr/local/psa/admin/plib/common_func.php3:3115
objectMaker(string 'DashboardPreset', integer '6', boolean false, NULL null)
5: /usr/local/psa/admin/plib/common_func.php3:3124
objectMakerEx(string 'DashboardPreset', integer '6')
6: /usr/local/psa/admin/plib/user/UserAdmin.php:205
UserAdmin->getDashboardCustomPreset()
7: /usr/local/psa/admin/plib/Favorites.php:100
Favorites::renderFavoritesDropDown(boolean false)
8: /usr/local/psa/admin/plib/class.Form.php:286
Form->assign()
9: /usr/local/psa/admin/plib/autoinstaller/AutoInstallerInstallForm.php:124
AutoInstallerInstallForm->assignComponent(object of type AutoInstallerRelease, object of type AutoInstallerComponent, boolean true, array)
10: /usr/local/psa/admin/plib/autoinstaller/AutoInstallerInstallForm.php:66
AutoInstallerInstallForm->assign(object of type AutoInstallerRelease, array, array, array, boolean false, boolean false, string '', boolean false)
11: /usr/local/psa/admin/htdocs/server/autoinstaller_install.php:132

Does anybody knows how to fix this issue ? Why it happens ?

I have the latest mysql version 5.1

PLEASE HELP

 

[Jupiter MiguelT]

I have exactly the same problem

 

[atomicturtle]

Yeah, plesk 9.x is not compatible with mysql 5.1. You'll have to roll back to 5.0 to get it to upgrade.