• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Problem Updating

M

mysticav

Guest
I've b
een doing update via autoinstaller, 'cause I've been having a problem since 8.4 trying to upgrade via control panel.

Now, in version 9.0.1, I get this error:

ERROR: PleskMainDBException
MySQL query failed: MySQL server has gone away

Additionally, an exception has occurred while trying to report this error: PleskMainDBException
MySQL query failed: MySQL server has gone away

0: /usr/local/psa/admin/plib/common_func.php3:168
db_query(string 'select `id`,`name`,`type`,`uri` from DashboardPreset where `id`=6')
1: /usr/local/psa/admin/plib/class.Table.php:183
Table->select()
2: /usr/local/psa/admin/plib/class.cObject.php:479
cObject->fetchAttrsFromTable_()
3: /usr/local/psa/admin/plib/dashboard/DashboardPreset.php:29
DashboardPreset->__construct(integer '6')
4: /usr/local/psa/admin/plib/common_func.php3:3115
objectMaker(string 'DashboardPreset', integer '6', boolean false, NULL null)
5: /usr/local/psa/admin/plib/common_func.php3:3124
objectMakerEx(string 'DashboardPreset', integer '6')
6: /usr/local/psa/admin/plib/user/UserAdmin.php:205
UserAdmin->getDashboardCustomPreset()
7: /usr/local/psa/admin/plib/Favorites.php:100
Favorites::renderFavoritesDropDown(boolean false)
8: /usr/local/psa/admin/plib/class.Form.php:286
Form->assign()
9: /usr/local/psa/admin/plib/autoinstaller/AutoInstallerInstallForm.php:124
AutoInstallerInstallForm->assignComponent(object of type AutoInstallerRelease, object of type AutoInstallerComponent, boolean true, array)
10: /usr/local/psa/admin/plib/autoinstaller/AutoInstallerInstallForm.php:66
AutoInstallerInstallForm->assign(object of type AutoInstallerRelease, array, array, array, boolean false, boolean false, string '', boolean false)
11: /usr/local/psa/admin/htdocs/server/autoinstaller_install.php:132

Does anybody knows how to fix this issue ? Why it happens ?

I have the latest mysql version 5.1

PLEASE HELP
 
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