Problem With Backup Process and Weird Error.

[Andrew_Pa]

Hello to everyone! I have scheduled an entire backup for my server. But I see the following error after the Backup Task!

Warning: hosting "domain1.com"

Failed to pack files backup_domain1.com_user-data_1310200212 in /var/lib/psa/dumps/clients/domain1/domains/domain1.com [ 558849333248 bytes free of 725875470336 bytes total on mount point 0]

Warning: hosting "domain1.com"

For security reason backup is performed on behalf of subscription system user. System user has no read access to domain2_backup/domain2.com/backup_domain2.com_vhost_1208160332.tgz file.

Domain 1 is a customer which also has Domain 2 in another subscription but in the same account.

What should I do for that?

 

[IgorG]

What is your OS. Plesk version and installed microupdate?

 

[Sven L.]

i got the same error

centos 6.4 final, plesk 11.5.30#19

 

[IgorG]

I think that backup is created successfully but just with mentioned warning. The root cause is that system user who runs the backup utility does not have permissions on directory domain2_backup/domain2.com

The internal request PPP-4192 PPP-4193 has been already created to developers and this issue will be fixed in further Plesk updates.
Generally, these warnings should not impact on the usability of the backups.

 

[Andrew_Pa]

My OS and Plesk Version are:

Centos 5.9 final plesk 11.5.30#19

So Igor we should wait for an update , correct?

 

[pierre88]

it's a bug?