Problem with FTP connection

[JeniaV]

Hey im running windows xp and plesk 9.01 and i have a problem when i create a user and try to connect to the ftp its doesnt connect! its write me "list error" and try to connect again
here is the FLASHFXP LOG:

WinSock 2.0 -- OpenSSL 0.9.8i 15 Sep 2008
[R] Connecting to xx.xx.xx.27 -> IP=xx.xx.xx.27 PORT=21
[R] Connected to xx.xx.xx.27
[R] 220 Microsoft FTP Service
[R] USER nick0425
[R] 331 Password required for testuser.
[R] PASS (hidden)
[R] 230 User testuser logged in.
[R] SYST
[R] 215 Windows_NT
[R] FEAT
[R] 211-FEAT
[R] SIZE
[R] MDTM
[R] 211 END
[R] PWD
[R] 257 "/" is current directory.
[R] TYPE A
[R] 200 Type set to A.
[R] PASV
[R] Connection lost: xx.xx.xx.27
[R] List Error
[R] Connecting to xx.xx.xx.27 -> IP=xx.xx.xx.27 PORT=21
[R] Connected to xx.xx.xx.27
[R] 220 Microsoft FTP Service
[R] USER nick0425
[R] 331 Password required for testuser.
[R] PASS (hidden)
[R] 230 User testuser logged in.
[R] SYST
[R] 215 Windows_NT
[R] FEAT
[R] 211-FEAT
[R] SIZE
[R] MDTM
[R] 211 END
[R] CWD /
[R] 250 CWD command successful.
[R] PWD
[R] 257 "/" is current directory.
[R] PWD
[R] 257 "/" is current directory.
[R] TYPE A
[R] 200 Type set to A.
[R] PASV
[R] Connection lost: xx.xx.xx.27
[R] List Error
[R] Connecting to xx.xx.xx.27 -> IP=xx.xx.xx.27 PORT=21


Pay attention for this lines:
[R] 200 Type set to A.
[R] PASV
[R] Connection lost: xx.xx.xx.27
[R] List Error
[R] Connecting to xx.xx.xx.27 -> IP=xx.xx.xx.27 PORT=21