Problem with runtask.exe

[parite]

Good day,

I am having alot of trouble with this problem.

We have a Windows Web Server 2003 with Plesk 8.2, we also have SmarterTickets, SmarterStats and SmarterMail installed, all of which are working fine with Plesk at the moment.

I keep getting the following error in the Plesk Event Log:

Unable to connect to pipe \\.\pipe\PSA_pipe {110D2F0F-F073-4021-AB73-C7886FB9BD1E}
at (Con::ClientOverlappedPipe::create line 488)
at Unable to execute event(runtask::start line 210)
Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\runtask.exe

I have googled my heart out on this problem, and only found two records of this in previous plesk forums. One suggested I should install the Plesk 8.2.1 update, which I did ( http://kb.swsoft.com/en/2060 ).

The other solution I found ( http://forum.swsoft.com/pda/index.php/t-46017.html ) was to add a specific registry record. I did this and I still have this problem.

The runtask.exe File Version: 8.200.0.0, date created: 7/5/2007

If anybody could tell me why this is happening - or more importantly how to fix this - I will greatly appreciate it.

 

[sergius]

The other solution I found ( http://forum.swsoft.com/pda/index.php/t-46017.html ) was to add a specific registry record. I did this and I still have this problem.

Hello parite,

What PipeConnectTryCount value you have specified?

 

[parite]

Hi sergius,

I created HKEY_LOCAL_MACHINE\SOFTWARE\PLESK\PSA Config\Config\PipeConnectTryCount with a value of 100 hexidecimal.

 

[sergius]

Hi sergius,

I created HKEY_LOCAL_MACHINE\SOFTWARE\PLESK\PSA Config\Config\PipeConnectTryCount with a value of 100 hexidecimal.

Please try to raise the PipeConnectTryCount to 1000.

 

[parite]

Please try to raise the PipeConnectTryCount to 1000.

I have tried this to no avail - it still happens. Please advise?

 

[sergius]

I have tried this to no avail - it still happens. Please advise?

Did you restart Plesk Management Service? If yes then please contact Plesk support.