Issue Problem with scheduled tasks but without error message

[Vincent Auriau]

Hi,

when I execute a scheduled task in panel, the task start correctly but without stopping (without error). And finally the task is not executed.

domain > ftp access > user > ssh access > /bin/sh

settings > scheduled tasks > settings > shell crontab > /bin/sh

I tried with url and with path (/var/www/vhosts/domain/script).

I can see task in plesk database and in user crontab.

Best regards,
Vincent.

 

[Milan George]

Hello,

Is the task working fine if you manually executing from the command line?

Also, can you change the crontab shell to /bin/bash(chrooted) and check?

 

[UFHH01]

Hi Vincent Auriau,

to investigate issues/problems/failures with Plesk, it is always a good idea to increase the log - level, so you get a more verbose output.

How to enable/disable debug logging in Plesk 11.5 and up? ( KB - article 120 101 )​

Milan George 's, approach to investigate your issue, is pretty good as well, but pls. keep in mind to execute the task as well as the same user as configured in your cronjob.

 

[Vincent Auriau]

Hi,

problem persist with /bin/bash(chrooted).

Task works fine with command line.

I enabled debug logging :

[2016-06-26 19:15:27] DEBUG [dbquery] [92] SQL: DESCRIBE `longtasks`
[2016-06-26 19:15:27] DEBUG [dbquery] [93] SQL: INSERT INTO `longtasks` (`type`, `context`, `status`, `statusProcessed`, `progressMax`, `progressValue`) VALUES (?, ?, ?, ?, ?, ?)
[2016-06-26 19:15:27] DEBUG [dbquery] [93] PARAM 1: scheduler-run-task
[2016-06-26 19:15:27] DEBUG [dbquery] [94] SQL: SELECT `longtasks`.* FROM `longtasks` AS `longtasks` WHERE (`longtasks`.`id` = 24) LIMIT 1
[2016-06-26 19:15:27] DEBUG [dbquery] [95] SQL: DESCRIBE `longtaskparams`
[2016-06-26 19:15:27] DEBUG [dbquery] [96] SQL: SELECT `longtaskparams`.* FROM `longtaskparams` AS `longtaskparams` WHERE (`task_id` = '24')
[2016-06-26 19:15:27] DEBUG [dbquery] [97] SQL: REPLACE INTO `longtaskparams` (`task_id`, `param`, `val`) VALUES (?, ?, ?)
[2016-06-26 19:15:27] DEBUG [dbquery] [97] PARAM 2: taskId
[2016-06-26 19:15:27] DEBUG [dbquery] [98] SQL: REPLACE INTO `longtaskparams` (`task_id`, `param`, `val`) VALUES (?, ?, ?)
[2016-06-26 19:15:27] DEBUG [dbquery] [98] PARAM 2: task
[2016-06-26 19:15:27] DEBUG [dbquery] [99] SQL: REPLACE INTO `longtaskparams` (`task_id`, `param`, `val`) VALUES (?, ?, ?)
[2016-06-26 19:15:27] DEBUG [dbquery] [99] PARAM 2: taskData
[2016-06-26 19:15:27] DEBUG [dbquery] [100] SQL: REPLACE INTO `longtaskparams` (`task_id`, `param`, `val`) VALUES (?, ?, ?)
[2016-06-26 19:15:27] DEBUG [dbquery] [101] SQL: REPLACE INTO `longtaskparams` (`task_id`, `param`, `val`) VALUES (?, ?, ?)
[2016-06-26 19:15:27] DEBUG [dbquery] [101] PARAM 3: s:25:"/smb/scheduler/tasks-list";
[2016-06-26 19:15:27] DEBUG [dbquery] [102] SQL: SELECT `longtaskparams`.* FROM `longtaskparams` AS `longtaskparams` WHERE (`task_id` = '24')
[2016-06-26 19:15:27] DEBUG [dbquery] [103] SQL: UPDATE `longtasks` SET `progressValue` = ? WHERE (`longtasks`.`id` = 24)
[2016-06-26 19:15:27] DEBUG [dbquery] [104] SQL: SELECT `longtasks`.* FROM `longtasks` AS `longtasks` WHERE (`longtasks`.`id` = 24) LIMIT 1
[2016-06-26 19:15:27] DEBUG [dbquery] [105] SQL: SELECT `longtaskparams`.* FROM `longtaskparams` AS `longtaskparams` WHERE (`task_id` = '24')
[2016-06-26 19:15:27] DEBUG [dbquery] [106] SQL: SELECT `longtaskparams`.* FROM `longtaskparams` AS `longtaskparams` WHERE (`task_id` = '24')
[2016-06-26 19:15:27] DEBUG [dbquery] [107] SQL: SELECT `longtasks`.* FROM `longtasks` AS `longtasks` WHERE (`status` = 'started' AND `statusProcessed` = 0 AND `type` = 'scheduler-run-task' AND `context` = 'bee84bac47331ee6d3b99a1f71bde57a')
[2016-06-26 19:15:27] DEBUG [dbquery] [108] SQL: SELECT `longtasks`.* FROM `longtasks` AS `longtasks` WHERE (((`longtasks`.`id` = 24)))
[2016-06-26 19:15:27] DEBUG [dbquery] [109] SQL: SELECT `longtaskparams`.* FROM `longtaskparams` AS `longtaskparams` WHERE (`task_id` = '24')
[2016-06-26 19:15:27] DEBUG [dbquery] [110] SQL: UPDATE `longtasks` SET `status` = ? WHERE (`longtasks`.`id` = 24)
[2016-06-26 19:15:27] DEBUG [dbquery] [111] SQL: SELECT `longtasks`.* FROM `longtasks` AS `longtasks` WHERE (`longtasks`.`id` = 24) LIMIT 1
[2016-06-26 19:15:27] DEBUG [dbquery] [112] SQL: SELECT `longtaskparams`.* FROM `longtaskparams` AS `longtaskparams` WHERE (`task_id` = '24')
[2016-06-26 19:15:27] DEBUG [dbquery] [113] SQL: SELECT `longtaskparams`.* FROM `longtaskparams` AS `longtaskparams` WHERE (`task_id` = '24')
[2016-06-26 19:15:27] DEBUG [util_exec] [57700dafed9df] Starting: php /opt/psa/admin/bin/php '/opt/psa/admin/plib/scripts/task-async-executor.php' '-task-id' '24'
[2016-06-26 19:15:27] DEBUG [dbquery] [116] PARAM 3: a:6:{s:4:"auth";a:1:{s:4:"type";i:1;}s:5:"panel";a:20:{s:11:"showLicense";b:0;s:22:"forgeryProtectionToken";s:32:"425dfbe45f542b6f245b288b39c7d369";s:8:"messages";a:0:{}s:6:"locale";s:5:"fr-FR";s:12:"requestedUrl";s:0:"";s:15:"lastRequestUrls";a:10:{i:0;s:24:"/smb/task/task-progress/";i:1;s:24:"/smb/task/task-progress/";i:2;s:24:"/smb/task/task-progress/";i:3;s:24:"/smb/task/task-progress/";i:4;s:29:"/smb/scheduler/edit-task/id/1";i:5;s:24:"/smb/task/task-progress/";i:6;s:15:"/smb/scheduler/";i:7;s:25:"/smb/scheduler/tasks-list";i:8;s:24:"/smb/task/task-progress/";i:9;s:23:"/smb/scheduler/run-task";}s:7:"aclMode";s:13:"other_allowed";s:6:"skinId";i:1;s:15:"Controllerindex";N;s:12:"actionStatus";a:2:{s:8:"messages";a:0:{}s:8:"liveHops";i:1;}s:14:"lastShownPanel";s:7:"hosting";s:11:"breadcrumbs";a:1:{s:4:"last";a:2:{i:0;a:2:{s:4:"href";s:13:"/smb/web/view";s:5:"title";s:24:"Sites Web & Domaines";}i:1;a:2:{s:4:"href";s:25:"/smb/scheduler/tasks-list";s:5:"title";s:19:"Tâches planifiées";}}}s:13:"Controllerweb";N;s:19:"Smb_View_List_Sites";a:4:{s:9:"list-type";s:6:"active";s:10:"sort-field";s:11:"displayName";s:8:"sort-dir";s:2:"up";s:12:"searchFilter";a:0:{}}s:10:"showFrames";b:1;s:18:"Controllerapp-file";N;s:13:"ControllerApp";N;s:14:"Controllertask";N;s:19:"Controllerscheduler";N;s:37:"CommonPanel_View_List_Scheduler_Tasks";a:5:{s:4:"page";N;s:14:"items-per-page";i:25;s:10:"sort-field";s:6:"period";s:8:"sort-dir";s:2:"up";s:12:"searchFilter";a:0:{}}}s:3:"whm";N;s:7:"license";a:1:{s:7:"isWrong";b:0;}s:12:"subscription";a:2:{s:7:"showAll";b:0;s:9:"currentId";s:1:"1";}s:3:"web";N;}
[2016-06-26 19:15:28] DEBUG [dbquery] [82] SQL: DESCRIBE `longtasks`
[2016-06-26 19:15:28] DEBUG [dbquery] [83] SQL: SELECT `longtasks`.* FROM `longtasks` AS `longtasks` WHERE (`statusProcessed` = 0 AND `type` IN ('wordpress', 'aps-update', 'scheduler-run-task', 'domain-app-scan', 'domain-app-run', 'database-download', 'database-upload', 'database-check', 'database-repair') AND `context` IN ('ea66c06c1e1c05fa9f1aa39d98dc5bc1', 'bee84bac47331ee6d3b99a1f71bde57a'))
[2016-06-26 19:15:28] DEBUG [dbquery] [84] SQL: DESCRIBE `longtaskparams`
[2016-06-26 19:15:28] DEBUG [dbquery] [85] SQL: SELECT `longtaskparams`.* FROM `longtaskparams` AS `longtaskparams` WHERE (`task_id` = '24')
[2016-06-26 19:15:28] DEBUG [dbquery] [86] SQL: SELECT `longtasks`.* FROM `longtasks` AS `longtasks` WHERE (`statusProcessed` = 0 AND `type` IN ('wordpress', 'aps-update', 'scheduler-run-task', 'domain-app-scan', 'domain-app-run', 'database-download', 'database-upload', 'database-check', 'database-repair') AND `context` IN ('ea66c06c1e1c05fa9f1aa39d98dc5bc1', 'bee84bac47331ee6d3b99a1f71bde57a'))
[2016-06-26 19:15:28] DEBUG [dbquery] [87] SQL: SELECT `longtaskparams`.* FROM `longtaskparams` AS `longtaskparams` WHERE (`task_id` = '24')
[2016-06-26 19:15:28] DEBUG [dbquery] [90] PARAM 3: a:6:{s:4:"auth";a:1:{s:4:"type";i:1;}s:5:"panel";a:20:{s:11:"showLicense";b:0;s:22:"forgeryProtectionToken";s:32:"425dfbe45f542b6f245b288b39c7d369";s:8:"messages";a:0:{}s:6:"locale";s:5:"fr-FR";s:12:"requestedUrl";s:0:"";s:15:"lastRequestUrls";a:10:{i:0;s:24:"/smb/task/task-progress/";i:1;s:24:"/smb/task/task-progress/";i:2;s:24:"/smb/task/task-progress/";i:3;s:29:"/smb/scheduler/edit-task/id/1";i:4;s:24:"/smb/task/task-progress/";i:5;s:15:"/smb/scheduler/";i:6;s:25:"/smb/scheduler/tasks-list";i:7;s:24:"/smb/task/task-progress/";i:8;s:23:"/smb/scheduler/run-task";i:9;s:24:"/smb/task/task-progress/";}s:7:"aclMode";s:13:"other_allowed";s:6:"skinId";i:1;s:15:"Controllerindex";N;s:12:"actionStatus";a:2:{s:8:"messages";a:0:{}s:8:"liveHops";i:1;}s:14:"lastShownPanel";s:7:"hosting";s:11:"breadcrumbs";a:1:{s:4:"last";a:2:{i:0;a:2:{s:4:"href";s:13:"/smb/web/view";s:5:"title";s:24:"Sites Web & Domaines";}i:1;a:2:{s:4:"href";s:25:"/smb/scheduler/tasks-list";s:5:"title";s:19:"Tâches planifiées";}}}s:13:"Controllerweb";N;s:19:"Smb_View_List_Sites";a:4:{s:9:"list-type";s:6:"active";s:10:"sort-field";s:11:"displayName";s:8:"sort-dir";s:2:"up";s:12:"searchFilter";a:0:{}}s:10:"showFrames";b:1;s:18:"Controllerapp-file";N;s:13:"ControllerApp";N;s:14:"Controllertask";N;s:19:"Controllerscheduler";N;s:37:"CommonPanel_View_List_Scheduler_Tasks";a:5:{s:4:"page";N;s:14:"items-per-page";i:25;s:10:"sort-field";s:6:"period";s:8:"sort-dir";s:2:"up";s:12:"searchFilter";a:0:{}}}s:3:"whm";N;s:7:"license";a:1:{s:7:"isWrong";b:0;}s:12:"subscription";a:2:{s:7:"showAll";b:0;s:9:"currentId";s:1:"1";}s:3:"web";N;}

Thanks,
Vincent.

 

[Milan George]

Hello Vincent,

Can you clear the longtask table using the below commands and let us know the output?

plesk db
mysql> truncate longtasks;
mysql> truncate longtaskparams;

 

[Vincent Auriau]

Hi,

mysql> truncate longtasks;
Query OK, 0 rows affected (0.00 sec)

mysql> truncate longtaskparams;
Query OK, 0 rows affected (0.00 sec)

 

[Milan George]

Hello Vincent,

Can you rerun the scheduled task now and let me know the status?

 

[Vincent Auriau]

Hi,

[2016-06-27 09:50:02] DEBUG [dbquery] [186] SQL: DESCRIBE `longtasks`
[2016-06-27 09:50:02] DEBUG [dbquery] [187] SQL: SELECT `longtasks`.* FROM `longtasks` AS `longtasks` WHERE (`status` = 'started' AND `statusProcessed` = 0 AND `type` = 'panel-update')
[2016-06-27 09:50:02] DEBUG [dbquery] [188] SQL: SELECT `longtasks`.* FROM `longtasks` AS `longtasks` WHERE (`status` IN ('error', 'canceled', 'done') AND `statusProcessed` = 0 AND `type` = 'panel-update')
[2016-06-27 09:50:02] DEBUG [dbquery] [231] SQL: SELECT `longtasks`.* FROM `longtasks` AS `longtasks` WHERE (`status` = 'started' AND `statusProcessed` = 0 AND `type` = 'site-copy' AND `context` = 'ea66c06c1e1c05fa9f1aa39d98dc5bc1')
[2016-06-27 09:50:02] DEBUG [dbquery] [260] SQL: SELECT `longtasks`.* FROM `longtasks` AS `longtasks` WHERE (`statusProcessed` = 0 AND `type` IN ('aps-update') AND `context` IN ('ea66c06c1e1c05fa9f1aa39d98dc5bc1', 'bee84bac47331ee6d3b99a1f71bde57a'))
[2016-06-27 09:50:05] DEBUG [dbquery] [82] SQL: DESCRIBE `longtasks`
[2016-06-27 09:50:05] DEBUG [dbquery] [83] SQL: SELECT `longtasks`.* FROM `longtasks` AS `longtasks` WHERE (`statusProcessed` = 0 AND `type` IN ('wordpress', 'aps-update', 'scheduler-run-task', 'domain-app-scan', 'domain-app-run', 'database-download', 'database-upload', 'database-check', 'database-repair') AND `context` IN ('ea66c06c1e1c05fa9f1aa39d98dc5bc1', 'bee84bac47331ee6d3b99a1f71bde57a'))
[2016-06-27 09:50:05] DEBUG [dbquery] [86] PARAM 3: a:6:{s:4:"auth";a:1:{s:4:"type";i:1;}s:5:"panel";a:18:{s:11:"showLicense";b:0;s:22:"forgeryProtectionToken";s:32:"615d331f008a14fe273e447baa716b38";s:8:"messages";a:0:{}s:6:"locale";s:5:"fr-FR";s:12:"requestedUrl";s:0:"";s:15:"lastRequestUrls";a:4:{i:0;s:1:"/";i:1;s:5:"/smb/";i:2;s:35:"/smb/app-file/get/id/4/type/package";i:3;s:24:"/smb/task/task-progress/";}s:7:"aclMode";s:13:"other_allowed";s:6:"skinId";i:1;s:15:"Controllerindex";N;s:12:"actionStatus";a:2:{s:8:"messages";a:0:{}s:8:"liveHops";i:1;}s:14:"lastShownPanel";s:7:"hosting";s:11:"breadcrumbs";a:1:{s:4:"last";a:0:{}}s:13:"Controllerweb";N;s:19:"Smb_View_List_Sites";a:4:{s:9:"list-type";s:6:"active";s:10:"sort-field";s:11:"displayName";s:8:"sort-dir";s:2:"up";s:12:"searchFilter";a:0:{}}s:10:"showFrames";b:1;s:18:"Controllerapp-file";N;s:13:"ControllerApp";N;s:14:"Controllertask";N;}s:3:"whm";N;s:7:"license";a:1:{s:7:"isWrong";b:0;}s:12:"subscription";a:2:{s:7:"showAll";b:0;s:9:"currentId";s:1:"1";}s:3:"web";N;}
[2016-06-27 09:50:09] DEBUG [dbquery] [84] PARAM 3: a:6:{s:4:"auth";a:1:{s:4:"type";i:1;}s:5:"panel";a:19:{s:11:"showLicense";b:0;s:22:"forgeryProtectionToken";s:32:"615d331f008a14fe273e447baa716b38";s:8:"messages";a:0:{}s:6:"locale";s:5:"fr-FR";s:12:"requestedUrl";s:0:"";s:15:"lastRequestUrls";a:5:{i:0;s:1:"/";i:1;s:5:"/smb/";i:2;s:35:"/smb/app-file/get/id/4/type/package";i:3;s:24:"/smb/task/task-progress/";i:4;s:14:"/smb/scheduler";}s:7:"aclMode";s:13:"other_allowed";s:6:"skinId";i:1;s:15:"Controllerindex";N;s:12:"actionStatus";a:2:{s:8:"messages";a:0:{}s:8:"liveHops";i:1;}s:14:"lastShownPanel";s:7:"hosting";s:11:"breadcrumbs";a:1:{s:4:"last";a:0:{}}s:13:"Controllerweb";N;s:19:"Smb_View_List_Sites";a:4:{s:9:"list-type";s:6:"active";s:10:"sort-field";s:11:"displayName";s:8:"sort-dir";s:2:"up";s:12:"searchFilter";a:0:{}}s:10:"showFrames";b:1;s:18:"Controllerapp-file";N;s:13:"ControllerApp";N;s:14:"Controllertask";N;s:19:"Controllerscheduler";N;}s:3:"whm";N;s:7:"license";a:1:{s:7:"isWrong";b:0;}s:12:"subscription";a:2:{s:7:"showAll";b:0;s:9:"currentId";s:1:"1";}s:3:"web";N;}
[2016-06-27 09:50:10] DEBUG [dbquery] [95] PARAM 3: a:6:{s:4:"auth";a:1:{s:4:"type";i:1;}s:5:"panel";a:20:{s:11:"showLicense";b:0;s:22:"forgeryProtectionToken";s:32:"615d331f008a14fe273e447baa716b38";s:8:"messages";a:0:{}s:6:"locale";s:5:"fr-FR";s:12:"requestedUrl";s:0:"";s:15:"lastRequestUrls";a:6:{i:0;s:1:"/";i:1;s:5:"/smb/";i:2;s:35:"/smb/app-file/get/id/4/type/package";i:3;s:24:"/smb/task/task-progress/";i:4;s:14:"/smb/scheduler";i:5;s:25:"/smb/scheduler/tasks-list";}s:7:"aclMode";s:13:"other_allowed";s:6:"skinId";i:1;s:15:"Controllerindex";N;s:12:"actionStatus";a:2:{s:8:"messages";a:0:{}s:8:"liveHops";i:1;}s:14:"lastShownPanel";s:7:"hosting";s:11:"breadcrumbs";a:1:{s:4:"last";a:2:{i:0;a:2:{s:4:"href";s:13:"/smb/web/view";s:5:"title";s:24:"Sites Web & Domaines";}i:1;a:2:{s:4:"href";s:25:"/smb/scheduler/tasks-list";s:5:"title";s:19:"Tâches planifiées";}}}s:13:"Controllerweb";N;s:19:"Smb_View_List_Sites";a:4:{s:9:"list-type";s:6:"active";s:10:"sort-field";s:11:"displayName";s:8:"sort-dir";s:2:"up";s:12:"searchFilter";a:0:{}}s:10:"showFrames";b:1;s:18:"Controllerapp-file";N;s:13:"ControllerApp";N;s:14:"Controllertask";N;s:19:"Controllerscheduler";N;s:37:"CommonPanel_View_List_Scheduler_Tasks";a:5:{s:4:"page";N;s:14:"items-per-page";i:25;s:10:"sort-field";s:6:"period";s:8:"sort-dir";s:2:"up";s:12:"searchFilter";a:0:{}}}s:3:"whm";N;s:7:"license";a:1:{s:7:"isWrong";b:0;}s:12:"subscription";a:2:{s:7:"showAll";b:0;s:9:"currentId";s:1:"1";}s:3:"web";N;}
[2016-06-27 09:50:10] DEBUG [dbquery] [82] SQL: DESCRIBE `longtasks`
[2016-06-27 09:50:10] DEBUG [dbquery] [83] SQL: SELECT `longtasks`.* FROM `longtasks` AS `longtasks` WHERE (`statusProcessed` = 0 AND `type` IN ('wordpress', 'aps-update', 'scheduler-run-task', 'domain-app-scan', 'domain-app-run', 'database-download', 'database-upload', 'database-check', 'database-repair') AND `context` IN ('ea66c06c1e1c05fa9f1aa39d98dc5bc1', 'bee84bac47331ee6d3b99a1f71bde57a'))
[2016-06-27 09:50:10] DEBUG [dbquery] [86] PARAM 3: a:6:{s:4:"auth";a:1:{s:4:"type";i:1;}s:5:"panel";a:20:{s:11:"showLicense";b:0;s:22:"forgeryProtectionToken";s:32:"615d331f008a14fe273e447baa716b38";s:8:"messages";a:0:{}s:6:"locale";s:5:"fr-FR";s:12:"requestedUrl";s:0:"";s:15:"lastRequestUrls";a:7:{i:0;s:1:"/";i:1;s:5:"/smb/";i:2;s:35:"/smb/app-file/get/id/4/type/package";i:3;s:24:"/smb/task/task-progress/";i:4;s:14:"/smb/scheduler";i:5;s:25:"/smb/scheduler/tasks-list";i:6;s:24:"/smb/task/task-progress/";}s:7:"aclMode";s:13:"other_allowed";s:6:"skinId";i:1;s:15:"Controllerindex";N;s:12:"actionStatus";a:2:{s:8:"messages";a:0:{}s:8:"liveHops";i:1;}s:14:"lastShownPanel";s:7:"hosting";s:11:"breadcrumbs";a:1:{s:4:"last";a:2:{i:0;a:2:{s:4:"href";s:13:"/smb/web/view";s:5:"title";s:24:"Sites Web & Domaines";}i:1;a:2:{s:4:"href";s:25:"/smb/scheduler/tasks-list";s:5:"title";s:19:"Tâches planifiées";}}}s:13:"Controllerweb";N;s:19:"Smb_View_List_Sites";a:4:{s:9:"list-type";s:6:"active";s:10:"sort-field";s:11:"displayName";s:8:"sort-dir";s:2:"up";s:12:"searchFilter";a:0:{}}s:10:"showFrames";b:1;s:18:"Controllerapp-file";N;s:13:"ControllerApp";N;s:14:"Controllertask";N;s:19:"Controllerscheduler";N;s:37:"CommonPanel_View_List_Scheduler_Tasks";a:5:{s:4:"page";N;s:14:"items-per-page";i:25;s:10:"sort-field";s:6:"period";s:8:"sort-dir";s:2:"up";s:12:"searchFilter";a:0:{}}}s:3:"whm";N;s:7:"license";a:1:{s:7:"isWrong";b:0;}s:12:"subscription";a:2:{s:7:"showAll";b:0;s:9:"currentId";s:1:"1";}s:3:"web";N;}

And task doesn't finish... the logs repeat themselves in loop.

Why "wordpress" is mentionned in logs ?

path/wordpress/magento script which must be executed is in magento folder.

 

[Vincent Auriau]

Hi,

have you an idea ?

Thanks,
Vincent.

 

[Vincent Auriau]

Hi,

sorry but I still have no solution !

Thank you for helping me.

root@vps:/home/mericq# crontab -u ledrivedupecheur -l
MAILTO="[email protected]"
SHELL="/bin/sh"
0       0       15      *       *       curl -s -o /dev/null https://www.lemarchedupecheur.fr/clickandcollect/cleanup.php?clean=var > /dev/null

root@vps:/home/mericq# plesk db "select * from longtasks"
+----+--------------------+----------------------------------+---------+-----------------+----------------+----------------+-------------+---------------+---------------------+----------------   -----+-----+------------+
| id | type               | context                          | status  | statusProcessed | progressStatus | progressParams | progressMax | progressValue | startTime           | finishTime             | pid | externalId |
+----+--------------------+----------------------------------+---------+-----------------+----------------+----------------+-------------+---------------+---------------------+----------------   -----+-----+------------+
|  1 | scheduler-run-task | bee84bac47331ee6d3b99a1f71bde57a | started |               0 | queue          | NULL           |         100 |             0 | 2016-09-20 13:16:45 | 0000-00-00 00:0   0:00 |   0 | NULL       |
+----+--------------------+----------------------------------+---------+-----------------+----------------+----------------+-------------+---------------+---------------------+----------------   -----+-----+------------+

No problem to execture cron in command line.

But with plesk task turns without stopping !

Best regards,
Vincent.