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Problem with upgrade, now it doesn't recognize the license key

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by Pinx0, Nov 23, 2010.

  1. Pinx0

    Pinx0 Guest

    Hi, I had Plesk 9.3 and I tried to upgrade the Plesk Build Updater, it gave me some error and now it says the license key isn't valid for this version of Plesk (but it is still 9.3)

    I tried to restore a backup but I can't! I'm only allowed to enter a new key, but if I load mine it says it's from another version :S

    What can I do? Obviously all the websites are down since without key it only allows 1 domain or so...

    Thanks for your help.
  2. IgorG

    IgorG Forums Analyst Staff Member

    Oct 27, 2009
    Likes Received:
    Novosibirsk, Russia
    Contact your sales representative regarding all license related questions.