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problem with webmail folder access after restore

Discussion in 'Plesk for Windows - 8.x and Older' started by mrbister, Sep 21, 2004.

  1. mrbister

    mrbister Guest


    I had some issues with mysql (which caused Plesk Control Panel to die) so I re-installed Plesk and made a restore of my settings, domains and users (complete restore).
    After doing that everyone who tries to login to webmail get a Windows authentication box before they get to login to horde webmail:


    The only user I'm able to login with is administrator.

    Does anyone have a solution to this? For me a restore is a restore, not "restore and fiddle around ten hours fixing things..." *imo*

  2. sonics

    sonics Regular Pleskian

    Jan 4, 2004
    Likes Received:
    did you find out what it was, i have the same problem.

    please provide me with the solution.

    very thanks chris
  3. Mertz

    Mertz Guest

    It sounds exactly like a permissions problem

    If you need a reference here are how the permissions on the webmail sites are configured on my servers.

    Administrators = full control (inherited)

    psacln = read & execute, List folder contents, read (inherited)

    psasrv = read & execute, list folder contents, read (inherited)

    SYSTEM = full control (inherited)

    Also make sure the site is using the webmail application pool.

    Hope this is helpful.
  4. mrbister

    mrbister Guest


    Yes, it was a permission problem.
    What good is Plesk restore if you still have to manually edit permissions....... :rolleyes:


  5. ketcapli

    ketcapli Guest

    If anybody get stuck with windows login with webmail.

    It's a problem with IUSR_SERVERNAME password.

    First learn your IUSR_SERVERNAME password with the script in the page below


    Then change your IUSR_SERVERNAME password from windows users.

    It worked for me