Question Probleme updater plesk 12.5 to onyx - odine

[mehdi sellami]

I have a problem with Plesk Automation odine
Because this odine company will not update plesk onyx :
Plesk Automation Support - Odin
plesk 12 no updater to plesk onyx
In Plesk, to Tools & Settings and click Updates and Upgrades.
On the Updates and Upgrades page : "The page does not appear"
I contacted the former technician plesk he said to :looking for ovh
I do not have an onyx license
I called ovh and sent them the information they did not do anything
My public SSH keys ssh is not available in the host See Photo No. 01

I did not find the shell in version plesk12.5
Putty It also does not work
I verified with Plesk. The End of Life of Plesk 12 is January 1, 2019. You
have a little more than a month to upgrade.
what should I do

 

[IgorG]

In Plesk, to Tools & Settings and click Updates and Upgrades.
On the Updates and Upgrades page : "The page does not appear"

Please make sure that port 8447 is not firewalled.
You do not exactly have an opportunity to get ssh access to the Plesk server?

 

[mehdi sellami]

ok
I do not have acces ssh

 

[mehdi sellami]

How do I make sure of this port please

 

[IgorG]

How do I make sure of this port please

Check your firewall settings.

 

[mehdi sellami]

ok one minute thx mr IgorG