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Problems to backup files with character [ in filename

musictus

Basic Pleskian
I have problems migrating a server. Trying all possible solutions, I came up with this error:

For security reason backup is performed on behalf of subscription system user.
System user has no read access to httpdocs/public/immagini/Z/FK-STR-ES2-PRO-SX[I.jpg file.

I think that the backup fails because of [ in the file name. Any workaround?
 
try to change permission on this file by ftp client or try to rename the file to remove the special characters
 
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