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We have problems with our certificate! The answer from CA:
This mail is intended for the person who owns a digital certificate issued by the StartCom Certification Authority (http://www.startssl.com/).
It seems, that the installation of your server certificate with serial number 90393 for *.cardinizer.com is not complete! You should add the intermediate CA certificate to your installation. This is important, because most browsers will issue an error if this is not properly done. Please consult the installation instructions at http://www.startssl.com/?app=21 on how to do that. The missing CA certificate sub.class2.server.ca.pem can be obtained from http://www.startssl.com/certs/
http://www.startssl.com/?app=21:
Apache Web Server
First of all you have to load the mod_ssl module. Many distributions and packages have this module shipped by default, otherwise check the documentation of Apache how to do this.
To configure a default SSL/TLS aware virtual server, you should add at least the following lines to your httpd.conf or ssl.conf file:
LoadModule ssl_module modules/mod_ssl.so
Listen 443
<VirtualHost _default_:443>
DocumentRoot /home/httpd/private
ErrorLog /usr/local/apache/logs/error_log
TransferLog /usr/local/apache/logs/access_log
SSLEngine on
SSLProtocol all -SSLv2
SSLCipherSuite ALL:!ADH:!EXPORT:!SSLv2:RC4+RSA:+HIGH:+MEDIUM
SSLCertificateFile /usr/local/apache/conf/ssl.crt
SSLCertificateKeyFile /usr/local/apache/conf/ssl.key
SSLCertificateChainFile /usr/local/apache/conf/sub.class1.server.ca.pem
SSLCACertificateFile /usr/local/apache/conf/ca.pem
CustomLog /usr/local/apache/logs/ssl_request_log \
"%t %h %{SSL_PROTOCOL}x %{SSL_CIPHER}x \"%r\" %b"
</VirtualHost>
Download the ca.pem and sub.class1.server.ca.pem for the above configuration. Make sure to change the path according to your apache installation. For windows you need to use something like c:\apache\httpd.
If you have a higher validated server certificate you need to use the class2 or class3 intermediate CA certificate.
How to do this in Plesk?
This mail is intended for the person who owns a digital certificate issued by the StartCom Certification Authority (http://www.startssl.com/).
It seems, that the installation of your server certificate with serial number 90393 for *.cardinizer.com is not complete! You should add the intermediate CA certificate to your installation. This is important, because most browsers will issue an error if this is not properly done. Please consult the installation instructions at http://www.startssl.com/?app=21 on how to do that. The missing CA certificate sub.class2.server.ca.pem can be obtained from http://www.startssl.com/certs/
http://www.startssl.com/?app=21:
Apache Web Server
First of all you have to load the mod_ssl module. Many distributions and packages have this module shipped by default, otherwise check the documentation of Apache how to do this.
To configure a default SSL/TLS aware virtual server, you should add at least the following lines to your httpd.conf or ssl.conf file:
LoadModule ssl_module modules/mod_ssl.so
Listen 443
<VirtualHost _default_:443>
DocumentRoot /home/httpd/private
ErrorLog /usr/local/apache/logs/error_log
TransferLog /usr/local/apache/logs/access_log
SSLEngine on
SSLProtocol all -SSLv2
SSLCipherSuite ALL:!ADH:!EXPORT:!SSLv2:RC4+RSA:+HIGH:+MEDIUM
SSLCertificateFile /usr/local/apache/conf/ssl.crt
SSLCertificateKeyFile /usr/local/apache/conf/ssl.key
SSLCertificateChainFile /usr/local/apache/conf/sub.class1.server.ca.pem
SSLCACertificateFile /usr/local/apache/conf/ca.pem
CustomLog /usr/local/apache/logs/ssl_request_log \
"%t %h %{SSL_PROTOCOL}x %{SSL_CIPHER}x \"%r\" %b"
</VirtualHost>
Download the ca.pem and sub.class1.server.ca.pem for the above configuration. Make sure to change the path according to your apache installation. For windows you need to use something like c:\apache\httpd.
If you have a higher validated server certificate you need to use the class2 or class3 intermediate CA certificate.
How to do this in Plesk?
