Issue Protocol Mismatch, Panel version 11.5.30 #55 and Plesk Mobile v1.1.0

[Sandro Silva]

Hello, i got a issue since the last Plesk Mobile App update v1.1.0, i got two error msg when i try to use Plesk Mobile as listed below and on attached images.

- "This Plesk version does not support connections to mobile devices. Please upgrade your Plesk to the version 11.0 or later."

- "Protocol version 1.6.6.0 is not supported. Current protocol version is 1.6.5.0."

Looks like the protocol version mismatch on server/client.

I have tried to uninstall and reinstall the plesk mobile extension on server and the app on my mobile device but i still got the same errors, can you please help me out on this issue? thanks!

Regards,
Sandro Silva

OS: CentOS 6.4 (Final)
Plesk Panel version: 11.5.30 Update #55 + PowerPack
Plesk Mobile Extension version 1.9 release 6
Plesk Mobile App version: 1.1.0 running on a LG Nexus 5X and Android 8.1.0

 

[Anthony]

Answered in Protocol Mismatch, Panel version 11.5.30 #55 and Plesk Mobile v1.1.0