• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

Issue Protocol Mismatch, Panel version 11.5.30 #55 and Plesk Mobile v1.1.0

S

Sandro Silva

New Pleskian
Hello, i got a issue since the last Plesk Mobile App update v1.1.0, i got two error msg when i try to use Plesk Mobile as listed below and on attached images.

- "This Plesk version does not support connections to mobile devices. Please upgrade your Plesk to the version 11.0 or later."

- "Protocol version 1.6.6.0 is not supported. Current protocol version is 1.6.5.0."

Looks like the protocol version mismatch on server/client.

I have tried to uninstall and reinstall the plesk mobile extension on server and the app on my mobile device but i still got the same errors, can you please help me out on this issue? thanks!

Regards,
Sandro Silva

OS: CentOS 6.4 (Final)
Plesk Panel version: 11.5.30 Update #55 + PowerPack
Plesk Mobile Extension version 1.9 release 6
Plesk Mobile App version: 1.1.0 running on a LG Nexus 5X and Android 8.1.0
 

Attachments

  • Screenshot_20180118-202546.png
    Screenshot_20180118-202546.png
    93.8 KB · Views: 4
  • Screenshot_20180118-202528.png
    Screenshot_20180118-202528.png
    103.8 KB · Views: 5
You must log in or register to reply here.

Similar threads

J
Issue iOS Mobile App, No events, No push notifications
Replies
2
Views
34K
jasonames
J
S
Protocol Mismatch, Panel version 11.5.30 #55 and Plesk Mobile v1.1.0
Replies
3
Views
2K
Sandro Silva
S
A
Resolved Mobile Information Management Android App fails, Plesk is not accessible anymore
Replies
0
Views
2K
adamjohnson
A
M
Resolved Mobile Manager Update over Android App failed, PLESK not accessible any more
Replies
19
Views
12K
Raccerher
R
M
Plesk Monitor app (Android) crashes when connecting to server
Replies
1
Views
4K
Tecnico
T
Back
Top