G
ghazaly
Guest
Hi..
I have a problem with my Plesk installation after I upgraded to the most recent version. The installation stopped because there was a problem with starting MySQL. Afterwards, I looked at the errors generated by the installation script and I think I know that some PSA database upgrading was not completed. This installation that failed was done thru the GUI.
I read some posts on how to correct the MySQL would not start problem (something to do with the .sock file) so I managed to get MySQL back up. At this stage my Plesk Admin was not working.
So I try to find posts in this forum on how I could fix it. I read some posts on the forum and tried one of the suggestions of using "./autoinstaller" from the terminal. So I did that and then the installation somehow proceeded smoothly (it didn't terminate mid-way this time.. but finished until the end). Although there were some errors in inserting data into MySQL (coz the table / column is not there you see).
So now, I have the most recent version of Plesk files, but a previous version of the PSA database. And when I try to access the Plesk Admin page, I get the following error:
Please, can someone tell me what to do or give me some ideas on how to proceed ? Is there somewhere I can download the PSA database structure for a certain Plesk version, so that I can fix my old PSA database to match the correct one?
Or is there any way I could downgrade my Plesk to the version I was using before (i.e. same as the PSA database).
Please someone... help me!
Any help or feedback is greatly appreciated.
I have a problem with my Plesk installation after I upgraded to the most recent version. The installation stopped because there was a problem with starting MySQL. Afterwards, I looked at the errors generated by the installation script and I think I know that some PSA database upgrading was not completed. This installation that failed was done thru the GUI.
I read some posts on how to correct the MySQL would not start problem (something to do with the .sock file) so I managed to get MySQL back up. At this stage my Plesk Admin was not working.
So I try to find posts in this forum on how I could fix it. I read some posts on the forum and tried one of the suggestions of using "./autoinstaller" from the terminal. So I did that and then the installation somehow proceeded smoothly (it didn't terminate mid-way this time.. but finished until the end). Although there were some errors in inserting data into MySQL (coz the table / column is not there you see).
So now, I have the most recent version of Plesk files, but a previous version of the PSA database. And when I try to access the Plesk Admin page, I get the following error:
ERROR: PleskFatalException
StatInfo->getProductVersion failed: file_get_contents() failed:
--------------------------------------------------------------------------------
0: /usr/local/psa/admin/plib/common_func.php3:153
psaerror(string 'StatInfo->getProductVersion failed: file_get_contents() failed: ')
1: /usr/local/psa/admin/plib/common_func.php3:37
getProductNameVersion()
2: /usr/local/psa/admin/htdocs/login.php3:32
Please, can someone tell me what to do or give me some ideas on how to proceed ? Is there somewhere I can download the PSA database structure for a certain Plesk version, so that I can fix my old PSA database to match the correct one?
Or is there any way I could downgrade my Plesk to the version I was using before (i.e. same as the PSA database).
Please someone... help me!
Any help or feedback is greatly appreciated.