Publish timeout - Internet Explorer cannot display the webpage

[jamesvdm]

When I click publish on a website from the site list, it waits for about 3 minutes then IE produces

Internet Explorer cannot display the webpage

If I click back it says the site has been successfully published (it's not).

Any idea of the cause?

 

[Denis Sirochenko]

Hello,

Please take a look at the following quote from the Parallels Plesk Sitebuilder 4.5 for Linux/Unix Administrator's Guide:

General Publishing Issues
http://download1.parallels.com/SiteBuilder/4.5.0/doc/admin/en_US/html/general_publishing_issues.htm

Sometimes publishing fails since the connection with the remote publishing server is too slow or unstable. To overcome this issue, go to the config file and append parameter ftp_connect_timeout = 35 into the [general] section of the file.

Append the parameter as shown in the example below:

[general]

preloader = on

session_life_time = 86400

db_sessions = on

use_rewrite = on

ftp_connect_timeout = 35

...

This will enhance the server timeout to 35 seconds, and will make it possible to publish even large sites on an unstable network.

The path to the config file is as follows:

* For Debian and Ubuntu - /opt/sitebuilder/config
* For other supported operating systems - /usr/local/sitebuilder/config

Regards,
Denis.