• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Purchasing Supportcalls and ending up again in this Forum

M

MansurE

New Pleskian
I just Purchased an:
Parallels Desktop Support Chat Package English (3-incident)

Still I have no support-Code in "My Account".
I can't find any "Support" to "support" my Supportpurchase ...

I just got an order Confirmation with an Ordernumber.
The mentioned findmyorder.com does not know my Ordernumber.

What can I do so?

Regards,
 
You must log in or register to reply here.

Similar threads

Azurel
Issue Why are obsolete Plesk packages not cleaned up?
Replies
2
Views
747
Sebahat.hadzhi
Sebahat.hadzhi
R
Resolved CVE-2026-42945 Nginx Rift and older Wordpress Toolkit heads up
Replies
14
Views
10K
rhall
R
enerspace
Question Bounce emails end up in spam – DMARC triggered on local deliveries?
Replies
0
Views
3K
enerspace
enerspace
KirkM
Issue Migrated Sitejet website error
Replies
3
Views
3K
Sebahat.hadzhi
Sebahat.hadzhi
I
Resolved Preventing bot brute force probes against Postfix/SMTP
Replies
5
Views
2K
iainh
I
Back
Top