• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Qmail Newbie...stuck please help

T

trustco

Guest
Problem: Not receiving any emails.

I'm new to all this so please help.

qmail > entered the following

/var/qmail/bin/qmail-qstat
messages in queue: 19816


One solution that was suggested was to rebuild qmail's queue if it consists of a lot of spam messages. Obviously we have a lot of spam but there is also 10% of good email messages.

Question: How can i start receiving messages again and how to retrieve the 10% of good emails?
 
have you tried "/etc/init.d/qmail restart" to restart qmail ?

are there some error messages in /var/log/mail.info ?
 
Yes tried
"/etc/init.d/qmail restart"

messages in queue 20028
preprocessed 0

i am receiving emails from Jan 30th but thats about it. Tomorrow i'll probably get Jan 31. How can i get all the emails today?

Thanks for ur help.
 
20000 messages are not too many, actually they should be processed in hour/two/three.. however i had similar problem, and the reason of very slow delivery was that each spam message was sent to ~1000 recipients in CC/BCC, i.e. total amount of messages to be sent was approx. 2 million

go to Server > Mail > Queue and try to determine there what messages are spam, then filter them and delete..
 
Sorry but how would i filter and delete?

I'm using Plesk 7.1.2
 
You might want to check the qmail log as well to ensure what is happening on the server.
 
i appreciate all the advice but how would i do

1. check the log files?
2. filter & delete the emails?

I'm using Plesk 7.1.2 so i cannot go to server > mail > queue

i can only use ssh connection.
 
From shell you can:

tail -f /usr/local/psa/var/log/maillog
 
tried what u recommended:

tail -f /usr/local/psa/var/log/maillog

no such file or directory.

:-(
 
plesk 7.1 used standard /var/log/maillog, as far as I remember... it was over 2 years ago, I may be wrong..
 
Back
Top