• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Qmail users are not recognized after qmail migration.

ahimsauzi

New Pleskian
I recently had to reset my server to its default LAMP and in the process of migrating everything back I used rsnyc to move /old/qmail to /var/. This was done after email accounts were set in plesk. The good new was that all emails and folders migrated successfully however now email clients can only receive but can not send emails.

Here is the error I get.

Jan 10 13:48:13 domainame smtp_auth: SMTP connect from xx-xx-xxx-x.dhcp.gldl.ca.isp.com [xx-xx-xxx-x]
Jan 10 13:48:13 domainname smtp_auth: FAILED: [email protected] - password incorrect from x-xx-xxx-x.dhcp.gldl.ca.isp.com [xx-xx-xxx-x]

Any way to fix this?

Running /usr/local/psa/admin/sbin/mchk and any of it options does not solve the issue.

Thanks
 
Look at the output of command:

/usr/local/psa/admin/sbin/mail_auth_view |grep example.com
| [email protected] | D |

Flags
A - account disabled
D - domain disabled
E - password encrypted

If you have D status for mailbox, try to re-enable mailservice for domain.
 
Thank IgorG,

I ended up resetting the server to default and bringing everything back. Works great now.

For anyone with similar problem on a newly configured server I brought back the massages from each user's /old//var/qmail/mailnames/<domain_name>/<mail>/Maildir/cur/ directory, reset permission and ownership for the folder and messages and finally fixed permissions issues:

/usr/local/psa/admin/sbin/mchk --with-spam

/usr/local/psa/admin/bin/mailmng -o ; /usr/local/psa/admin/bin/mailmng -p ; /etc/init.d/xinetd restart ; /etc/init.d/qmail restart

This process can probably be automated via rsync with some variable for the <domain_name>/<mail> but I have no idea how to do that.
 
Last edited:
Back
Top