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qmail virtualdomains file problem

Discussion in 'Plesk for Linux - 8.x and Older' started by codesmith, Feb 7, 2006.

  1. codesmith

    codesmith Guest

    We have to occasionally disable domains/clients when they don't pay their bill. When they do pay it, we turn the domain back on. However, they can't receive email -- getting:

    Sorry. Although I'm listed as a best-preference MX or A for that host, it isn't in my control/locals file, so I don't treat it as local. (#5.4.6)

    I checked the /var/qmail/control/virtualdomains file and the domain entry is indeed in there but at the end of the list. If I move the entry back to its original position in the list then everything works. Obviously this is a pain to do everytime. Any idea what's going on?
  2. Gisele Grenier

    Gisele Grenier Guest

    I had the exact same problem.
    disabled domain due to non payment yesterday
    re-enabled today
    mail errors were the same as yours.

    I got it working by running the following:

    /usr/local/psa/admin/sbin/mchk --without-spam

    it rebuild the config files but left spam assassin alone.

    now everything works ok.
  3. Cranky

    Cranky Guest

    I think they fixed this in one of the latest Plesk 7.5.4 builds, which version are you running?
  4. Gisele Grenier

    Gisele Grenier Guest

  5. Cranky

    Cranky Guest

    Via ssh run:

    cat /usr/local/psa/version
    rpm -qa | grep hotfix

    ...and post the output here. It'll tell you the exact build of Plesk you're running.
  6. Gisele Grenier

    Gisele Grenier Guest

    7.5.4 FedoraCore 2 75060321.20

  7. bcscomp

    bcscomp Guest

    actually, that's not correct, i am having this problem with a new client's email, and have had nothing but issues since the 8.x upgrade's started.

    i am trying the /usr/local/psa/admin/sbin/mchk --without-spam fix though, and will see if that works

    /time passes/

    well in this instance the /usr/local/psa/admin/sbin/mchk --without-spam command worked.....

    http://www.hybrid-hosting.com (kinda) Proudly Uses the Plesk Interface for it's Customers.
    (thinking of going with a different CP software if the problems don't stop though)
  8. Fury

    Fury Guest

    I have had the same problem in Plesk 8.1, after running: /usr/local/psa/admin/sbin/mchk --without-spam the mail for this domain worked again.