• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Random concurrent issue with Apache / Nginx service down on subdomains

elderbre

New Pleskian
I run a website through a dedicated server with Plesk Onyx and for the last few months, the service on a single subdomain would suddenly go down, although all monitoring showed no problems on the server and other subdomains working normally.

I installed Watchdog a couple weeks ago and it would detect when Nginx would go down and restart it on it's own, however today Apache also went down along Nginx on a subdomain that usually never goes down and the main domain (although other subdomains worked normally).

Due to server monitoring I know the server is not having issues, and other domains are not having any problems while the service is down on the specific subdomain having the issue. I have been playing with the settings of Nginx and Apache to no avail, increasing their resources through workers and capacity just in case, but this did nothing.

I am a bit lost at this point on what to do, other than getting a new server and transferring everything to see if the problem goes away.

Apache log isn't very helpful on what may be going on... it just notes that Watchdog asked for a restart:

[Thu Jun 28 21:05:34.081088 2018] [mpm_event:notice] [pid 29370:tid 140609184798848] AH00492: caught SIGWINCH, shutting down gracefully
[Thu Jun 28 21:05:40.171376 2018] [core:warn] [pid 29370:tid 140609184798848] AH00045: child process 29443 still did not exit, sending a SIGTERM
[Thu Jun 28 21:05:40.171395 2018] [core:warn] [pid 29370:tid 140609184798848] AH00045: child process 29444 still did not exit, sending a SIGTERM
[Thu Jun 28 21:05:40.171402 2018] [core:warn] [pid 29370:tid 140609184798848] AH00045: child process 29446 still did not exit, sending a SIGTERM
[Thu Jun 28 21:05:40.171407 2018] [core:warn] [pid 29370:tid 140609184798848] AH00045: child process 30150 still did not exit, sending a SIGTERM
[Thu Jun 28 21:05:42.435893 2018] [core:warn] [pid 29370:tid 140609184798848] AH00045: child process 29443 still did not exit, sending a SIGTERM
[Thu Jun 28 21:05:42.435914 2018] [core:warn] [pid 29370:tid 140609184798848] AH00045: child process 29444 still did not exit, sending a SIGTERM
[Thu Jun 28 21:05:42.435919 2018] [core:warn] [pid 29370:tid 140609184798848] AH00045: child process 29446 still did not exit, sending a SIGTERM
[Thu Jun 28 21:05:42.435924 2018] [core:warn] [pid 29370:tid 140609184798848] AH00045: child process 30150 still did not exit, sending a SIGTERM
[Thu Jun 28 21:05:44.437981 2018] [core:warn] [pid 29370:tid 140609184798848] AH00045: child process 29443 still did not exit, sending a SIGTERM
[Thu Jun 28 21:05:44.438002 2018] [core:warn] [pid 29370:tid 140609184798848] AH00045: child process 29444 still did not exit, sending a SIGTERM
[Thu Jun 28 21:05:44.438008 2018] [core:warn] [pid 29370:tid 140609184798848] AH00045: child process 29446 still did not exit, sending a SIGTERM
[Thu Jun 28 21:05:44.438013 2018] [core:warn] [pid 29370:tid 140609184798848] AH00045: child process 30150 still did not exit, sending a SIGTERM
[Thu Jun 28 21:05:46.440066 2018] [core:error] [pid 29370:tid 140609184798848] AH00046: child process 29443 still did not exit, sending a SIGKILL
[Thu Jun 28 21:05:46.440134 2018] [core:error] [pid 29370:tid 140609184798848] AH00046: child process 29444 still did not exit, sending a SIGKILL
[Thu Jun 28 21:05:46.440199 2018] [core:error] [pid 29370:tid 140609184798848] AH00046: child process 29446 still did not exit, sending a SIGKILL
[Thu Jun 28 21:05:46.440260 2018] [core:error] [pid 29370:tid 140609184798848] AH00046: child process 30150 still did not exit, sending a SIGKILL
 
Back
Top