Remote access to plex panel not working but local access is working

[Philippe Lelong]

Hi,

Everything was working so far, but now (and I don't think I changed anything!), when trying to log from a remote computer to my Plesk Panel (ip:8443), I get the following message:

Application Error
The server has encountered an internal error or misconfiguration.
Contact your support representative.
Please report this problem to the technical support.

But if I go to my server through remote desktop, then I can use locally the Plesk Panel without any problem!!

I tried to restart the different Plesk services, and I even restarted the virtual server itself => same problem.

Any idea??

MTIA!

Philippe Lelong

 

[Satoriya]

It looks there is a problem with a Service VPS running on Virtuozzo hardware node.
You can whether disable offline_management for the VPS (it should be done from hardware node):
> vzctl set VPS_ID --offline_management no --save

ot try recreating Service VPS:
http://kb.odin.com/en/3608