Resolved Remote backup issue, can't create remote backup

[domox]

Hi, everyone since November 24,2016 I'm having a issue with the backup manager. I have a remote backup server but Plesk make the remote connection (i guess) but not copy the backup.

I test the remote server and the password and user are ok the connection via ftp is successful but Plesk shows me a issue every time a try to connect.

See capture in the attached.

Can anyone help me?

I tried to google the issue but i didn't found any help.

 

[Bitpalast]

Connection is not the problem here, the problem is writing files to the ftp target directory or to the temporary dump file directory on your local server. Have you tested that manually, too?

Please verify, too, that in /etc/psa/psa.conf the DUMP_D and DUMP_TMP_D directories are set to directories present on your local system and that these are writeable by psaadm user and group.

 

[domox]

Connection is not the problem here, the problem is writing files to the ftp target directory or to the temporary dump file directory on your local server. Have you tested that manually, too?

Please verify, too, that in /etc/psa/psa.conf the DUMP_D and DUMP_TMP_D directories are set to directories present on your local system and that these are writeable by psaadm user and group.

My hero, Thanks, i had to create the tmp directory again, i dont know how was deleted maybe an update, but now my backups are working again.