Remove subscription error

[ZbyszekL]

I can not remove a subscription.

Internal error.
ERROR: Call to a member function getScheme() on a non-object (Apache.php:785)

 

[IgorG]

Try to run

# plesk log --all

click remove button and find more details in logs.

 

[ZbyszekL]

[29-Aug-2013 08:47:20 Europe/Berlin] PHP Fatal error: Call to a member function getScheme() on a non-object in /opt/psa/admin/plib/WebServerManager/Adapter/Apache.php on line 785
[29-Aug-2013 08:53:06 Europe/Berlin] PHP Fatal error: Call to a member function getScheme() on a non-object in /opt/psa/admin/plib/WebServerManager/Adapter/Apache.php on line 785
[29-Aug-2013 08:59:31 Europe/Berlin] PHP Fatal error: Call to a member function getScheme() on a non-object in /opt/psa/admin/plib/WebServerManager/Adapter/Apache.php on line 785
[29-Aug-2013 09:03:48 Europe/Berlin] PHP Fatal error: Call to a member function getScheme() on a non-object in /opt/psa/admin/plib/WebServerManager/Adapter/Apache.php on line 785
[29-Aug-2013 09:04:21 Europe/Berlin] PHP Fatal error: Call to a member function getScheme() on a non-object in /opt/psa/admin/plib/WebServerManager/Adapter/Apache.php on line 785
[29-Aug-2013 09:12:18 Europe/Berlin] PHP Fatal error: Call to a member function getScheme() on a non-object in /opt/psa/admin/plib/WebServerManager/Adapter/Apache.php on line 785

 

[ZbyszekL]

Debian 6.0.7
Panel 11.5.30 #13

 

[IgorG]

Nothing more? I can say nothing by looking at these errors. Thus contact Support Team. They will check and fix it directly on your server.

 

[ZbyszekL]

Nothing more? I can say nothing by looking at these errors. Thus contact Support Team. They will check and fix it directly on your server.

How to contact support team...?

 

[IgorG]

http://www.parallels.com/support

 

[ZbyszekL]

The problem was:

E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.

and after: sudo dpkg --configure -a

Configuring plesk-completion (11.5.30-debian6.0.build115130819.13) ...
Configuring librdbmspp (2.0-735641.13073116) ...
Configuring psa-watchdog (11.5.30-debian6.0.build115130819.13) ...
Configuring psa-autoinstaller (3.15.15-130814.09) ...
Configuring sw-libboost-serialization1.49.0 (1.49.0-13080810) ...
Configuring sw-libpoco (1.4.3p1-13073117) ...
Configuring psa-firewall (11.5.30-debian6.0.build115130819.13) ...
Configuring psa-pylibplesk (11.5.30-debian6.0.build115130819.13) ...
Configuring psa-courier-authlib (0.65.0-debian6.0.build115130819.13) ...
Configuring libpam-plesk (11.5.30-debian6.0.build115130819.13) ...
Configuring plesk-l10n (11.5.30-debian6.0.build115130819.13) ...
Configuring sw-libboost-date-time1.49.0 (1.49.0-13080810) ...
Configuring drweb-bases (6.0.2.4-1302271534+plesk~lenny) ...
Configuring psa11.5-php-fakepackage (11.5.30-debian6.0.build115130819.13) ...
Configuring psa-locale-base-en-us (11.5.30-debian6.0.build115130819.13) ...
Configuring plesk-skins (11.5.30-601.13081913) ...
Configuring psa-migration-manager (11.5.30-debian6.0.build115130819.13) ...
Configuring plesk-web-hosting (11.5.30-debian6.0.build115130819.13) ...
Configuring psa-mailman-configurator (11.5.30-debian6.0.build115130819.13) ...
Configuring plesk-management-node (11.5.30-debian6.0.build115130819.13) ...
Configuring sw-libboost-thread1.49.0 (1.49.0-13080810) ...
Configuring psa-vpn (11.5.30-debian6.0.build115130819.13) ...
Configuring plesk-roundcube (0.8.6-debian6.0.build115130812.16) ...
Instalowanie nowej wersji pliku konfiguracyjnego /etc/psa-webmail/roundcube/roundcube.conf ...
Configuring libaps (1.0.6-798670.13080109) ...
Configuring psa-fileserver (11.5.30-debian6.0.build115130819.13) ...
Configuring plesk-service-node-utilities (11.5.30-debian6.0.build115130819.13) ...
Configuring psa-migration-agents (11.5.30-debian6.0.build115130819.13) ...
Configuring psa-drweb-configurator (11.5.30-debian6.0.build115130819.13) ...
Configuring psa-spamassassin (11.5.30-debian6.0.build115130819.13) ...

problem solved.

 

[ZbyszekL]

Unable to configure the web server: Execution failed.

after deleting a subscription I got this:

Unable to configure the web server: Execution failed. Command: httpdmng Arguments: Array ( [0] => --reconfigure-all ) Details: Execution failed. Command: httpdmng Arguments: Array ( [0] => --reconfigure-server [1] => -no-restart ) Details: 2013-09-02T11:41:46+02:00 ERR (3) [util_exec]: proc_close() failed 2013-09-02T11:41:51+02:00 ERR (3) [util_exec]: proc_close() failed 2013-09-02T11:41:52+02:00 ERR (3) [panel]: Apache config (13781149040.37628100) generation failed: Template_Exception: apache2: bad user name wyderka file: /opt/psa/admin/plib/Template/Writer/Webserver/Abstract.php line: 68 code: 0 apache2: bad user name wyderka

 

[ZbyszekL]

OK, I've found it.
Plesk does not remove all after the subscription delete. If the client has some other domains or subdomains with the subscription you have to remove some entries in
/opt/psa/admin/conf/vhosts_bootstrap.conf
If you are not sure what to remove, check in: /etc/apache2/plesk.conf.d/vhosts
In my case there were folders with configuration of missing subdomains. I deleted all folders and all 'Include' entries from /opt/psa/admin/conf/vhosts_bootstrap.conf
After that I did a: /usr/local/psa/admin/bin/httpdmng --reconfigure-all
And it helped.
For me this was helpful: http://serverkb.co.uk/wiki/Apache

 

[Nikolay.]

/opt/psa/admin/conf/vhosts_bootstrap.conf

This should not be present or included from other configs in 11.5.30. This means you have an inherently broken configuration. I suggest removing it (keep backup though).

Here's mine /etc/apache2/conf.d/zz010_psa_httpd.conf for reference (it doesn't mean you should have exactly the same one!):

#ATTENTION!
#
#DO NOT MODIFY THIS FILE BECAUSE IT WAS GENERATED AUTOMATICALLY,
#SO ALL YOUR CHANGES WILL BE LOST THE NEXT TIME THE FILE IS GENERATED.
Include '/etc/apache2/plesk.conf.d/server.conf'
Include '/etc/apache2/plesk.conf.d/horde.conf'
Include '/etc/apache2/plesk.conf.d/roundcube.conf'
Include '/etc/apache2/plesk.conf.d/vhosts/*.conf'
Include '/etc/apache2/plesk.conf.d/forwarding/*.conf'
Include '/etc/apache2/plesk.conf.d/wildcards/*.conf'


Notice that vhosts/*.conf is used instead of vhosts_bootstrap.conf since Plesk 11.5.

 

[ZbyszekL]

Here's mine:
/etc/apache2/conf.d# cat zz010_psa_httpd.conf
#ATTENTION!
#
#DO NOT MODIFY THIS FILE BECAUSE IT WAS GENERATED AUTOMATICALLY,
#SO ALL YOUR CHANGES WILL BE LOST THE NEXT TIME THE FILE IS GENERATED.
Include '/etc/apache2/plesk.conf.d/server.conf'
Include '/etc/apache2/plesk.conf.d/atmail.conf'
Include '/etc/apache2/plesk.conf.d/horde.conf'
Include '/etc/apache2/plesk.conf.d/roundcube.conf'
Include '/etc/apache2/plesk.conf.d/vhosts/*.conf'
Include '/etc/apache2/plesk.conf.d/forwarding/*.conf'
Include '/etc/apache2/plesk.conf.d/wildcards/*.conf'

and now in /etc/apache2/plesk.conf.d/vhosts/ I have all my domains...

 

[Nikolay.]

So how did /opt/psa/admin/conf/vhosts_bootstrap.conf affect you? It's not clear whether it was actually included. Can you check this?

 

[ZbyszekL]

Well, after I deleted all entries in vhosts_bootstrap.conf, I also deleted all folders from /etc/apache2/plesk.conf.d/vhosts/ where were all the subdomains conf files (sub1.domain.com, sub2.domain.com), from subscription previously deleted.

(I've deleted subscription eg.: domain.com
Under this subscription there were few subdomains: sub1.domain.com, sub2.domain.com etc...)

So after I deleted a subscription and tried to --reconfigure-all I had error "..... bad user name wyderka" etc. shown abowe.
Then I've deleted all entries from bootstrap and from folder. I do not know what exactly was the problem but after this I was able to reconfigure-all with no errors and all my sites work fine.

sorry for the grammar ;-)