required to activate license (subscription) daily

[muaz1]

Hi,
Couple of days ago, websites on the server went ofline. When we checked for the problem, it appeared that my subscription was expired. However, when we checked license management and clicked on retrieve keys, there wasnt any problem with expiration date(expiration date was set for 20 april 2015).

Then we went ahead and on subscription page, clicked on the domains that went ofline and clicked on More action menu and activate.
Problem solved. but just for a day. We have received a 1 day grace period and next day at the same time, same problem happened again.
This continued for 3 days now.
We couldnt find a solution any help is welcome.

 

[dash]

Hello,
this issue is related to the subscription's expiration date, not to license key you use.
Try this solution: http://kb.mediatemple.net/questions...v_managed/-to-renew-an-expired-subscription--

 

[muaz1]

Thanks a lot. Problem is solved.