Ah Holy...
Why can't they revamp this and TELL us where they hid this stuff?
There's a TON of options hiding in the dropdown boxes in each screen
of your Control Panel.
They're 'headers' with tiny little down arrows you can't notice right
off, but for example on the main Admin CP under 'Accounts' you click
on that and there's like 12 freakin options! Guess what 2 of them
are... Convert Client to Reseller and vice versa! So in your case, make
sure those missing accounts aren't Clients instead of Resellers and if
they are or for anyone else trying to assign accounts like this or domains
as well - check the dropdowns for all the missing options!
Parallels... ya - clean, tidy and it's nice when all the stuff's on one
screen instead of a 14 mile long one but how about TELLING someone
when you do this???