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Reseller Account problem

drfarzad@

New Pleskian
i had 3 reseller accounts in my plesk 8.6 but after update to plesk 9 i don't have any reseller account . how can i change status of these 3 tree domain from domains to reseller ?
 
That and how do you move the Clients under Resellers if you had none
before? I had no Resellers, just Clients at this point with domains under
them but I see no entry boxes or anything to reassign them from like
Client A to Client B nor to even assign Client A to the Reseller A account!

Wasn't this there and it's gone now or am I missing some magic trick?
Sounds like what you're asking, which is why I tagged along... Might be
a little different but if they know where yours went and how to position
all that right - maybe it'd help the rest of us?
 
Ah Holy...

Why can't they revamp this and TELL us where they hid this stuff?
There's a TON of options hiding in the dropdown boxes in each screen
of your Control Panel.

They're 'headers' with tiny little down arrows you can't notice right
off, but for example on the main Admin CP under 'Accounts' you click
on that and there's like 12 freakin options! Guess what 2 of them
are... Convert Client to Reseller and vice versa! So in your case, make
sure those missing accounts aren't Clients instead of Resellers and if
they are or for anyone else trying to assign accounts like this or domains
as well - check the dropdowns for all the missing options!

Parallels... ya - clean, tidy and it's nice when all the stuff's on one
screen instead of a 14 mile long one but how about TELLING someone
when you do this???
 
OK,

The weird part was I did have one Reseller account with the same
ID as the Client because of the way it was set up. And a good chunk
of the domains were hosted under that and I see no easy way to
move them from one person to another.

But, in trying to do some of that - my Reseller's gone? When you
scope ownership and such - it's still there properly. But even adjusting
the annoying search and preference boxes above any of the views
that kinda screw with your mind - that one Reseller is also gone.

I'm working around it, but yet I still won't delete it unless I can
determine how to do some manually from the Command Line Editor
or something else - screwy!
 
Anyone else get this? I still have it where Plesk is creating new
accounts and sticking them automatically to the DOA Owner that
was there in 8.6, but as mentioned here - gone in 9.X! Hiding in
there somewhere, but at least the GUI doesn't pick it up to assign
it, let you modify that or play with the settings to make it stop.
 
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