Reset system permissions

[KevinStone]

Hi,

Does anyone know how to reset the system permissions?

I have posted this before but I think the title was misleading.

Looking in /etc/sw/keys/ I have the following:

drwxrws--- 2 root swkey-data 4096 Aug 19 07:13 backup
-rw-r--r-- 1 root swkey-data 22 Aug 19 07:13 info
drwxrws--- 2 root swkey-data 4096 Aug 8 2012 instances
drwxrws--- 2 root swkey-data 4096 Aug 19 07:13 keys
drwxrws--- 2 root swkey-data 4096 Sep 24 09:04 lock
-rw-rw---- 1 root swkey-data 19129 Sep 25 04:02 registry.xml
drwxrws--- 2 root swkey-data 4096 Sep 24 09:10 restart

I believe it should look more like this:

drwxrws--- 2 psaadm swkey-data 4096 Jul 7 05:27 backup
-rw-r--r-- 1 psaadm swkey-data 22 May 4 12:36 info
drwxrws--- 2 root swkey-data 4096 Apr 30 03:24 instances
drwxrws--- 2 psaadm swkey-data 4096 Jul 7 05:27 keys
drwxrws--- 2 psaadm swkey-data 4096 May 11 06:01 lock
-rw-rw---- 1 root swkey-data 5451 Jul 13 05:50 registry.xml
drwxrws--- 2 psaadm swkey-data 4096 May 11 06:02 restart

At the moment Plesk does not work at all and I get the following error message when I log in.

ERROR: SWKeyExFatalError

UPDATE: now can't login at all! Error: Unable to check password:

Any help greatly appreciated!

Thanks

Kevin

 

[Frater]

Look at my posts: http://forum.parallels.com/showthread.php?291490-chown-R-done-in-opt-please-help-asap

It's the sticky bit of the wrapper that's the key...
I can't answer all your questions and don't know if my permissions are 100%, but I got my plesk going and can login again....

That thread is a monologue of yesterday evening and a cry for help.... I didn't get any....

 

[KevinStone]

Thanks for the help which has overcome the logging in problem.

I am now back to the ERROR: SWKeyExFatalError issue which is something to do with permissions.

There must be someway to reset to the default permissions, hopefully somebody out there knows..

Thanks again

 

[abdi]

It seems that the registry.xml file has got corrupted on your server. You need to take below steps to resolve this issue.

1. Through SHELL Navigate to /etc/sw/keys/
2. Check the size of registry.xml file and rename or delete this file if the size is 0 Kb.
3. Restart the Plesk services. This will create new registry.xml file.

 

[KevinStone]

Hi Abdi,

thanks for that I have already checked that and the file was 19.1k do you think it should be deleted if it isn't empty?

Kevin

 

[abdi]

Do not delete it then, instead just rename it to something else just incase you need to revert back to it ...

 

[KevinStone]

Thanks Abdi but that didn't work either :-(

 

[abdi]

Have you monitored the log files for any possible error clues? ie

tail -f /usr/local/psa/admin/logs/panel.log

 

[KevinStone]

I get this:

2013-09-26T10:52:02+01:00 ERR (3) [panel]: Unable to get key: Repository is not opened

 

[abdi]

Same issue is being reported and discussed here:
http://forum.parallels.com/showthread.php?102911-ERROR-SWKeyExFatalError-Repository-is-not-opened

But there was no definitive answer as to the cause, and it seems different paths were taken for resolution to this issue.. However a common resolution was

cd /etc/sw
chown -R psaadm keys
/etc/init.d/psa restart

 

[KevinStone]

Abdi,

You hero! Thanks for that I am back in and now able to use Plesk!

Thank you so much

 

[abdi]

Great and am glad to hear that.
Good-Luck!