Resetting Admin password

[chartman]

Not sure what happened, but I can't login to the Plesk administrative panel. Is there anyway to reset the admin password used to access the control panel?

Appreciate any ideas!

 

[OlegB]

You can reset admin password using Plesk tool:

"%plesk_bin%\plesksrvclient" -set new_pass true
new_pass is your new password that you want to set up

 

[chartman]

Thanks for the file pointer. I went and ran the file and get the following error message when trying to connect.

Unable to connect to database: saved admin password is incorrect. 0: C:\Program Files\SWsoft\Plesk\admin\auto_prepend\auth.php3:56 psaerror(string "Unable to connect to database: saved admin password is incorrect.")

When I run the file plesksrvclient.exe it also tells me it cannot connect to MySQL database.

Any thoughts?

 

[jbuts]

Try to do as described here:

http://kb.swsoft.com/article_150_922_en.html

Hope that helps a bit.

 

[xandih]

1. Go to my.ini
2. add the line
skip-grant-tables=1

3. stop mysql.
4. go to cmd
5. go to C:\Program Files\Swsoft\Plesk\MySQL\bin
6. type the line
mysqld-nt.exe

it will stop the active window of dos

7. open a new window of CMD
8. go to MySQL\bin again
9. type
mysql -u admin -P8306
(if you cannot enter with your admin user, try with root user)
10. after login type
use mysql;
select * from users;

now you can update the pass of the user admin.

11. quit mysql
12. stop mysql again
13. delete the skip-grant-tables from my.ini
14. start it again normally and try to loggin.