Resolved "Response Code 500" when a user clicks on the Sitejet Builder link

[Bitpalast]

Server operating system version

Alma 8.9

Plesk version and microupdate number

18.0.61 #5

Example:
https://<hostname>:8443/modules/plesk-sitejet/index.php/edit/index?dom_id=281&site_id=24128
https://<hostname>:8443/modules/plesk-sitejet/index.php/edit/index?dom_id=281&site_id=2415

Both links create this error response in Plesk:


The user says, that before this happened, he had trouble saving content in Sitejet Builder.

Questions:
- Why?
- How to diagnose?
- How to fix?

 

[Kaspar@Plesk]

Does the error persist or was it only temporary? Could be related to temporary server issues. See https://sitejet.statuspage.io

 

[Bitpalast]

Thanks, @Kaspar@Plesk, it's working again.