• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

restore incomplete

S

sugardaddy

New Pleskian
after a successful backup of the whole plesk server and a re-installation, I tried to restore with the commands given in the documentation section.
But...
None of the websites, the databases content nor the mailboxes messages were restored.
Why ?
My backup seems to be good as the size is coherent.
Thanks for your help !
 
It told me that there were some errors... but I didn't actually check the logs.
I'll post the logs next in the day.
 
whooo the logs file is huge !
hard to find something.

I found this for the mailboxes :
Runtime error during 'untar'. The archive doesn't appear to be a tar type archive.

another one :
tError_Exec_CallFailed: Unable to execute the following command:
Unpack MIME part.
The probable reason is: Runtime error during 'untar': Premature EOF without final boundary [./backup_mime_extractor_client.cpp:67]

etc.
 
hum
It seems that any question about restoration problems have no answer in these forums.
But I give you some errors messages !
;-)

Well... your turn.
 
Did you use the same version of Plesk after reinstall?

I had same problem, but resolved it when I installed the same version of Plesk as the version I created the backup with. Then I upgraded to the latest version of Plesk.
 
well, my previous install was a 7.5 reloaded updated to 8.1.1
and I reinstall a 8.0 updated to 8.1.1 before trying to restore
 
Maybe you could try to reinstall Plesk 8.0 , restore the backup and then upgrade to Plesk 8.1.1.
 
Ok I tried everything... without success.

The only solution which give me some hope is the convertion but there's 2 questions :
- I was in 8.1.1 (upgraded from 7.5.4) : that means the backup was in 8.1 format, no ?
- There's an error when I try to convert : "Runtime error: Premature EOF without final boundary"

This is the 3rd day without services for my clients...
 
Ok, dont know what that is. You should try to contact SWsoft support.
 
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