• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Restore Problem

I

Ingo1

New Pleskian
Hello,

i have some Problems with restoring a Backup and hope you can help me.
Maybe this problems are only because my wrong expectations about how the backup function works.

I had to setup my vServer new, so i have Backups from my Server1 which is deleted.
I create a new Server2 and put the folder /var/lib/psa/dumps with all folders and files in the dump folder from the Server2.

Then i go to the Backupmanager, see all my Backups and try to restore, without 100% success.

Code: 
WARNING:  ()  The component AntiVirus is not installed. It will be disabled for the following objects: domainname.de


WARNING:  (domain object 'domainname.de')  Failed deployment of mail user [email protected]

WARNING:  ()  Execution of /opt/psa/admin/plib/api-cli/mail.php --create [email protected] -passwd '' -passwd_type sym -mailbox true -mbox_quota -1 -forwarding false -description '' -ignore-nonexistent-options failed with return code 1.


WARNING:  (domain object 'domainname.de')  Execution of /opt/psa/admin/plib/api-cli/domain.php --update domainname.de -guid 01347825-afaf-47fc-bdd7-ca4ca97f09a2 -creation-date 2014-06-05 -description '' -hosting true -hst_type phys -do-not-apply-skeleton -ip 11.123.11.11 -www-root httpdocs/drupal -login benutzer1 -passwd '' -passwd_type sym -ignore-nonexistent-options failed with return code 1.


WARNING:  (domain object 'domainname.de')  Failed deployment of user xyz for any database(domain domainname.de)

WARNING:  ()  Execution of /opt/psa/admin/plib/api-cli/database.php --create-dbuser xyz -server localhost:3306 -domain domainname.de -set-acl % -passwd '' -passwd_type sym -ignore-nonexistent-options failed with return code 1.

I Hope you can help me und save much time for spending in manually restore
 
Hello Ingo1,

every server backup have an encyption with a server unique symetrical key. Your server no. 2 will fail decryption of your backups from server no. 1, if you use this way and not the way over the integrated backup tool.

Please read these two KB - articles:

How to restore a Plesk installation on the new server after a disaster ( KB - article 112 699 )

Plesk Server Backup Script ( KB - article 113 252 )


If you still experience issues/problems after the suggestions and tips, Parallels offers a free Migration Support at: http://odin.com/products/plesk/free-migration-support/
 
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