Resolved Retrieving WordPress admin credentials, please wait...

[llucas]

Server operating system version

Debian 11.11

Plesk version and microupdate number

Plesk Obsidian 18.0.68 Update #2

Hello everyone, good morning.

I'm having trouble logging into the portal of a site I run with PLESK. I have a server with several sites, and this is only happening on this one, and it's been happening since Friday.

I can't access the site's WordPress portal. Could it be something with the server? I've tried disconnecting all the plugins, but nothing has happened.

It's redirecting too many times and giving an error.

Can someone help me? Thank you. Have a nice day! Regards.
Luis

 

[Sebahat.hadzhi]

Hello, @llucas Have you come across this article? If increasing the memory limit did not help, please check the website log and provide us with further details.

 

[llucas]

Hola,

Gracias por tu ayuda. Después de investigar, me di cuenta de que la base de datos de WordPress estaba dañada. No lo entiendo bien, pero restaurar una copia de seguridad de anoche fue lo único que se me ocurrió y lo solucionó. Es un misterio.

Gracias, disculpe las molestias,
Luis