• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Reverse DNS ESMTP Problem

M

Maku

Guest
I am using Parallels Plesk Panel 9.5.4

I am using one (1) IP address to host three (3) Domains.

Everything is working fine except for the mail system. Whenever I check the settings thru mxtoolbox.com this error shows up

220 expertsonlive.com.ar ESMTP Postfix
Reverse DNS FAILED! This is a problem.

0 seconds - Good on Connection time
Not an open relay.
0.874 seconds - Good on Transaction time


Session Transcript:
HELO please-read-policy.mxtoolbox.com
250 expertsonlive.com.ar [140 ms]
MAIL FROM: <[email protected]>
250 2.1.0 Ok [156 ms]
RCPT TO: <[email protected]>
450 4.7.1 Client host rejected: cannot find your hostname, [64.20.227.133] [140 ms]
QUIT
221 2.0.0 Bye [140 ms]

What should I do? I have tried searching for answers for almost 12 hours to no avail. I still don't get the PTR fix. I tried removing the PTR and still to no avail.
 
Are you sure that hostname expertsonlive.com.ar is correctly configured?

For example:

$ whois expertsonlive.com.ar
whois: ar.whois-servers.net: no address associated with name

$ host expertsonlive.com.ar
expertsonlive.com.ar has address 93.189.37.101
expertsonlive.com.ar mail is handled by 10 mail.expertsonlive.com.ar.

But no PTR record for this IP:

$ host 93.189.37.101
Host 101.37.189.93.in-addr.arpa. not found: 3(NXDOMAIN)
 
I have set a PTR in the DNS Settings. Here is my DNS Settings for the main domain.

dns.jpg


I am still wondering why the PTR doesnt work.
 
Back
Top