Dave W
Regular Pleskian
TITLE:
				
			Roundcube sending mail error
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:OS CentOS Linux 7.6.1810 (Core)
Product Plesk Onyx
Version 17.8.11 Update #65, last updated on Aug 26, 2019 04:38 AM
PROBLEM DESCRIPTION:Product Plesk Onyx
Version 17.8.11 Update #65, last updated on Aug 26, 2019 04:38 AM
OS CentOS Linux 7.6.1810 (Core)
Product Plesk Onyx
Version 17.8.11 Update #65, last updated on Aug 26, 2019 04:38 AM
The server has a Positive SSL assigned for Mail, *.our-domain.tld, the servers hostname is name.our-domain.tld
Sending mail via Roundcube returns an error:
	
	
	
		
Testing connections:
	
	
	
		
Whereas:
	
	
	
		
returns the SSL certificate correctly.
The workaround we put in place was to edit
/usr/share/psa-roundcube/config/config.inc.php
and add:
	
	
	
		
this overrides the
	
	
	
		
in /usr/share/psa-roundcube/config/defaults.inc.php
Mail in roundcude sends correctly now.
STEPS TO REPRODUCE:Product Plesk Onyx
Version 17.8.11 Update #65, last updated on Aug 26, 2019 04:38 AM
The server has a Positive SSL assigned for Mail, *.our-domain.tld, the servers hostname is name.our-domain.tld
Sending mail via Roundcube returns an error:
		Code:
	
	[29-Aug-2019 15:11:47 UTC] ERROR: stream_socket_client(): unable to connect to ssl://localhost:465 (Unknown error) (0)
[29-Aug-2019 15:11:47 UTC] ERROR: Failed to connect socket: stream_socket_client(): unable to connect to ssl://localhost:465 (Unknown error) ()
[29-Aug-2019 15:11:47 +0000]: <58ijshl0> SMTP Error: Connection failed: Failed to connect socket: stream_socket_client(): unable to connect to ssl://localhost:465 (Unknown error) in /usr/share/psa-roundcube/program/lib/Roundcube/rcube.php on line 1667 (POST /?_task=mail&_unlock=loading1567091507176&_lang=en_US&_framed=1&_action=send)
	Testing connections:
		Code:
	
	 openssl s_client -showcerts -connect localhost:465
CONNECTED(00000003)
write:errno=104
---
no peer certificate available
---
No client certificate CA names sent
---
SSL handshake has read 0 bytes and written 289 bytes
---
New, (NONE), Cipher is (NONE)
Secure Renegotiation IS NOT supported
Compression: NONE
Expansion: NONE
No ALPN negotiated
SSL-Session:
    Protocol  : TLSv1.2
    Cipher    : 0000
    Session-ID:
    Session-ID-ctx:
    Master-Key:
    Key-Arg   : None
    Krb5 Principal: None
    PSK identity: None
    PSK identity hint: None
    Start Time: 1567125025
    Timeout   : 300 (sec)
    Verify return code: 0 (ok)
---
	Whereas:
		Code:
	
	openssl s_client -showcerts -connect name.our-domain.tld:465
	returns the SSL certificate correctly.
The workaround we put in place was to edit
/usr/share/psa-roundcube/config/config.inc.php
and add:
		Code:
	
	$config['smtp_server'] = 'ssl://name.our-domain.tld';
	this overrides the
		Code:
	
	$config['smtp_server'] = 'ssl://localhost';
	Mail in roundcude sends correctly now.
Roundcube as webmail sending mail via localhost smtp which has an SSL assigned for the hostname of the server
ACTUAL RESULT:Sending mail via Roundcube returns an error:
	
	
	
		
EXPECTED RESULT:
		Code:
	
	[29-Aug-2019 15:11:47 UTC] ERROR: stream_socket_client(): unable to connect to ssl://localhost:465 (Unknown error) (0)
[29-Aug-2019 15:11:47 UTC] ERROR: Failed to connect socket: stream_socket_client(): unable to connect to ssl://localhost:465 (Unknown error) ()
[29-Aug-2019 15:11:47 +0000]: <58ijshl0> SMTP Error: Connection failed: Failed to connect socket: stream_socket_client(): unable to connect to ssl://localhost:465 (Unknown error) in /usr/share/psa-roundcube/program/lib/Roundcube/rcube.php on line 1667 (POST /?_task=mail&_unlock=loading1567091507176&_lang=en_US&_framed=1&_action=send)
	Roundcube should connect to localhost and send mail without SSL or it should connect to the hostname rather than localhost as described.
ANY ADDITIONAL INFORMATION:
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:Confirm bug