Roundcube sieve server problem still there in Plesk 12

[duvide]

I recently upgraded to 12.0.18 and I am using Roundcube 1.0 from the panel.
I read that the "Unable to connect to sieve serve" problem would be solved in version 12.
It seems not. What to do?

Thank you.

 

[IgorG]

It seems not.

What do you mean exactly? Do you have fresh Plesk 12 installation or you have migrated Plesk 11.x server? Any results of troubleshooting and steps to reproduce?

 

[duvide]

Thank you for your reply.
I just let the autoinstaller run to update from 11.5 to 12 on my server.
So now it's Plesk version 12.0.18 Update #13 and Roundcube 1.0.0
When I click the Filters tab in Roundcube settings, I get the error: "unable to connect to sieve server".
That's it. Don't know where to start trouble shooting.

 

[IgorG]

Try to find something useful in Roundcube log - http://kb.odin.com/111283

 

[duvide]

[21-Aug-2014 23:51:13] PHP Warning: strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in /usr/share/psa-roundcube/program/lib/Roundcube/rcube_session.php on line 177

Hi Igor, I have about 6 mb of this kind of errors in the Error log: /var/log/plesk-roundcube/errors
The server time is the default server time (berlin, i think)

Thank you for your attention.

 

[IgorG]

The issue may be caused by undefined time zone value in PHP configuration. To check whether default time zone is defined, run the command below on the server:

# php -i | grep date.timezone

If it is not defined, try to fix it by defining the date.timezone value in php.ini file.
The list of the valid time zones for PHP configuration and additional details may be found on the official PHP site - http://php.net/manual/en/timezones.php

 

[duvide]

PHP Warning: Unknown: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Berlin' for 'CEST/2.0/DST' instead in Unknown on line 0
date.timezone => no value => no value

this comes up with the grep. With the other link I don't know what to do. Please advice.

Thank you.

 

[duvide]

I set the timezone in php.ini like this now

[Date]
; Defines the default timezone used by the date functions
; http://www.php.net/manual/en/datetime.configuration.php#ini.date.timezone
;date.timezone = EUROPE/BERLIN

and rebooted.
But is still get this message in grep and the same in Roundcube with the sieve server.

Any more ideas?

 

[Nikolay.]

Dumb question: you did switch from Courier-IMAP to Dovecot, didn't you?

 

[duvide]

I never heard of this before. But I don't think so.

 

[Nikolay.]

Well, you should have. Sieve is not supported in Courier-IMAP (that's also basically a reason why you got the error message in previous Plesk version), so if you would like to use server-side mail filtering, then you have to switch to Dovecot via Parallels Installer.

 

[duvide]

Cyrus-imap for CentOS 6 (for AMD64/Intel EM64T) EZ template

I only see this to install in Parrallels Power panel.
Can't find anything about Dovecot.

 

[duvide]

Now I found it. I was looking in the Paralles Power Panel when in fact the stuff is in the Parallels Panel 12. Sorry, sometimes I am not sure which is for what exactly.
Anyway, the filters in Roundcube work now.
Thank you!

For others who have the same problem, here's a link: https://devblog.plesk.com/2013/11/dovecot-in-plesk-for-linux-11-6/