Roundcube Unable To Send Email After Upgrade

[1stjambon]

Whenever trying to send an email using roundcube it just seems to fail... No error code is given - see attached image:



I've tried following the article here:
http://kb.parallels.com/en/120036

But it didn't seem to help and incidentally the main.inc.php file didn't even exist only a main.inc.php.rpmnew was there. I tried copying it to main.inc.php but it made no difference. Normal SMTP usage via thunderbird works, and everything works when trying to use horde.... it's just a problem with roundcube after the upgrade from 11.5 to 12. Any ideas?

Running on CentOS 64

 

[igor.A.]

Whenever trying to send an email using roundcube it just seems to fail... No error code is given - see attached image:

View attachment 8388

I've tried following the article here:
http://kb.parallels.com/en/120036

But it didn't seem to help and incidentally the main.inc.php file didn't even exist only a main.inc.php.rpmnew was there. I tried copying it to main.inc.php but it made no difference. Normal SMTP usage via thunderbird works, and everything works when trying to use horde.... it's just a problem with roundcube after the upgrade from 11.5 to 12. Any ideas?

Running on CentOS 64

try to inspect roundcube log files for error messages
/var/log/plesk-roundcube/*

 

[TobiasP]

try to inspect roundcube log files for error messages
/var/log/plesk-roundcube/*

I have the same problem.

there are no errors from the relevant time.

 

[TobiasP]

I fixed it by removing and reinstalling roundcube.

 

[igor.A.]

I've submitted the issue to development team.
It will be fixed soon.
As a temporary workaround you can remove roundcube and reinstall it.