Issue Roundcube webmail client empty after domain migration

[frdho]

Hello,

I've migrated a bunch of domains to a new VPS.

I'm having the issue with a single e-mail account that the webmail shows up empty when opening. There are no e-mails present in roundcube, however, new mails are received.

This is the only affected e-mail account, all others are fine.

The weird thing is that in Plesk, it shows that about 175MB of storage is used for that e-mail account.

What could be going on?

 

[MarkM]

Have you clicked the refresh usage button at that top? Kinda sounds like the messages didn't get migrated. Do you still have access to the old server?

 

[Mark@beeldr]

Check wether there are folders not checked, they wont show otherwise.
Another option is that the permissions are not set right, use the command plesk repair mail *domain name* or check the files manually.
PS when i run the "plesk repair mail" script it sets spamassassin to 0.0 causing all mail to be denied, to fix this run "grep 0.0 /var/qmail/mailnames/*/*/.spamassassin/user_prefs" and remove all the 0.0 rules from the files if they pop up.