Runtime error: Export dump to FTP failed

[R.M]

I'm having a problem with the 10.0.1 backup manager to FTP.

The FTP backup repository is being listed in Plesk, and files are downloadable from the FTP repository backup. Uploads to FTP repository are failing, either manually or scheduled, and giving the error below.

<?xml version="1.0" encoding="UTF-8"?>
<execution-result status="error">
<object name="backup" type="backupowner">
<message severity="error" code="msgtext">Can't upload file '/var/lib/psa/dumps/backup_pianoe.com_info_1011221153.xml.tar' to ftp</message>
</object>
<object name="backup" type="backupowner">
<message severity="error" code="msgtext">The dump have been made successfully but can not be imported to FTP due to errors above.</message>
</object>
<object name="backup" type="backupowner">
<message severity="error" code="msgtext">The dump 'backup_pianoe.com_info_1011221153.xml' have been leaved at repository '/var/lib/psa/dumps'. Please export it manually</message>
</object>
<object name="backup" type="backupowner">
<message severity="error" code="msgtext">Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 703.
</message>
</object>
</execution-result>

Part of the error message says:

The dump 'backup_pianoe.com_info_1011221153.xml' have been leaved at repository '/var/lib/psa/dumps'

but, actually, it's not there. It's in: /var/lib/psa/dumps/domains/pianoe.com

 

[IgorG]

Maybe it will help http://forum.parallels.com/showthread.php?t=92319
Please use forum's search before posting.

 

[R.M]

I have used the forum search, also seen the topic, and the topic you're referring to contains no solutions at all for this problem.

 

[hydeh]

Hi,

Did you resolve your problem ?
I came across exactly the same problem on my 2 servers working with plesk...

Thanks

 

[German Wider]

Again, same issue. Why is Backup always such a problem with Plesk? Igor, any idea what's happening?
Thx!