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Question Securing "mewebmail" webmail service is not supported.

Discussion in 'Plesk Onyx for Windows' started by KhaledElmahdi, Sep 22, 2017.

  1. KhaledElmahdi

    KhaledElmahdi New Pleskian

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    Hi

    I am trying to secure webmail for a domain.

    When I navigate to "Let's Encrypt SSL/TLS Certificate for "domain-name" I see Include "www" subdomain and a disabled checkbox "Securing "mewebmail" webmail service is not supported. Configure mail settings."

    1. What is mewebmail? I can access my emails normally using webmail.domain-name
    2. How can I solve this issue?

    I am using: Plesk Onyx Version 17.5.3 Update #22 on Windows Server

    Thank you
     
  2. UFHH01

    UFHH01 Plesk addicted!

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  3. Paul Hermans

    Paul Hermans New Pleskian

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    Hello UFHH01,

    This problem is NOT solved with the solution you suggested.

    Problem is with Let's Encrypt plugin, when generating the SSL certificate we cannot include webmail.

    Secure webmail on this domain:
    Securing "mewebmail" webmail service is not supported

    Can you provide a fix for Let's Encrypt so we can secure Mail Enable Webmail?
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    Webmail provided by MailEnable is not currently supported. It will be implemented in the scope of feature request EXTLETSENC-134 in one of future LE extension updates.
     
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