Resolved Server and Domain - This site can’t be reached

[evansandreid]

Server operating system version

18.0.48

Plesk version and microupdate number

Obsidian

Hi all

Sorry if this has been asked before, haven't been able to find the answer

I am unable to login in to my Plesk Obsidian 18.0.48 server or domains, all come back with

This site can’t be reached​

recursing-tesla.68-178-204-82.plesk.page took too long to respond.


Try:

• Checking the connection
• Checking the proxy and the firewall

ERR_TIMED_OUT

all worked well last night, have not changed any settings on the server, only thing I did was upload some new posts on my site.

I guess there is an issue with my server as both domains are down, how do I get my server and domains back up and running?

 

[Peter Debik]

Try to change the IP address from where you access your server. Your currently used might be blocked by Fail2Ban.

 

[evansandreid]

Have tried on my office PC (remotely) and home PC which and still get the same result

 

[Kaspar]

I have no issue accessing the URL you posted. If you still are not able to access it yourselve than it's very likely your IP (or IP range) got blocked. Probably on your server, but you could also be blocked on your providers firewall or your home/office hardware (ie router).

Try to access your server from a device (pc, smartphone, ect) that's connected to internet with a completely different IP address.

 

[evansandreid]

I have no issue accessing the URL you posted. If you still are not able to access it yourselve than it's very likely your IP (or IP range) got blocked. Probably on your server, but you could also be blocked on your providers firewall or your home/office hardware (ie router).

Try to access your server from a device (pc, smartphone, ect) that's connected to internet with a completely different IP address.Thanks

Thanks for looking, everything came back up around 1pm. Can access everything again