TITLE:
Session Idle Time increase has no effect
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:Plesk Onyx
Version 17.8.11 Update #15
Ubuntu 16.04 x86_64
PROBLEM DESCRIPTION:Version 17.8.11 Update #15
Ubuntu 16.04 x86_64
The configured session timeout value (Tools&Settings > Security > Session Idle Time) is not honored. When reloading or navigating on a page idle for >10min, I get logged out even though the Session Idle Time is set to 60 Minutes.
STEPS TO REPRODUCE:Follow the instructions to set Idle Time to 60 (minutes):
How to set session idle time in Plesk?
Leave any plesk page open for >10 Minutes
Navigate by clicking a link or refresh the page
ACTUAL RESULT:How to set session idle time in Plesk?
Leave any plesk page open for >10 Minutes
Navigate by clicking a link or refresh the page
Login screen appears
(Redirect to the actual requested page after login fails in most cases, too)
EXPECTED RESULT:(Redirect to the actual requested page after login fails in most cases, too)
Requested page is loaded without authenticating again
ANY ADDITIONAL INFORMATION:I verified the value is set correctly in the database (How to set session idle time in Plesk?)
I'm using an admin account and checked "Allow IP address changes during a single session". I'm also using the Google Authenticator extension for 2FA login.
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:I'm using an admin account and checked "Allow IP address changes during a single session". I'm also using the Google Authenticator extension for 2FA login.
Confirm bug