Site not loading / default web page

[networkthinking]

Hello,
I was using 7.1.3 and upgraded this month to 7.5.2. After upgrading, one of my sites was down. I tried several things and ended up restarting apache to fix.

Now today, I have another site down and restarting apache is not doing it. I keep pulling up the default plesk page.

Any ideas on what log file I would look into to see where the problem lies? Anyone else having this problem after upgrading?

Thanks,
Wally

 

[networkthinking]

Hello,
Ok, I was able to get the domain up and running by disabling the domain, enabling the domain and restarting apache.

Any idea why I need to do this? What logfile should I look into to see what was happening.

Thanks,
Wally

 

[ttucker]

Did you ever fix this problem, I am having the same one.

Ted

 

[networkthinking]

Hello,
This was tied to the problems with the backups disabling the domain during the backup. For some reason, some sites do not come back online. It's a known problem that others are having. I have since disabled the plesk backups via Control Panel.

Thanks,
Wally

 

[ttucker]

Sorry to be such a novice here but how did you do this?

Did you remove the crontab task?

/usr/local/psa/bin/psadump --force -f /backup/psa_backup/My_PSA_ Backup_File

/usr/local/psa/admin/sbin/backupmng >/dev/null 2>&1

Thank you for all of your help....I am still trying to get back online here..

Ted

 

[networkthinking]

How did I disabled the backups? I just went into each domain and disabled each domian backup. Does that help?

Wally

 

[ttucker]

I am not sure how it came back but it did. I don't have backups turned on in any of the domains.

Thanks for your help and I hope this problem does not come back.

Ted

 

[networkthinking]

This command fixes the domains when they are disabled. It works for me...

/usr/local/psa/admin/bin/websrvmng -a –v

Wally