SiteBuilder 3.0.2 - Pages get overwritten during editing

[mattp]

This is a bug that doesn't always occur. Here are the steps that sometimes cause it -

1. Edit a page
2. While the page is dirty, select another page from "Site Map"
   on the left
3. When it asks if you want to save changes, click "Yes"
   [/list=1]
   
   Sometimes this results in the page you were editing in step 1 being completely replaced by the page you clicked on in step 2.
   
   e.g. If you are editing a page called "About Us", and you click on the "Our Services" page in the site map, you sometimes end up with 2 pages called "Our Services" one where it is supposed to be, and the other where the "About Us" page originally was.

 

[zero@]

I've had the same issue several times, but I could never figure out the exact steps that caused it. Have you figured out any solution yet?

 

[mattp]

No, but I've lodged a support ticket. The last contact I had was on the 25-Jan-2007, when they said -

Dear Sir/Madam,

Your ticket has been escalated to our second line support engineers for closer investigation. They will keep you updated.

...

I'll keep this thread updated with any updates I get.

Matt.

 

[SibProgrammer]

This problem was also solved. You must apply patch for <sb-root>/htdocs/js/Wizard/Edit.js file.

To get these fixes you must contact SWsoft support.

For more information see also:
http://forum.swsoft.com/showthread.php?s=&threadid=39919

 

[choug]

I've been having the same problems as mentioned here and in the other thread so I filled out the Server Support Online Form twice now since early this month and haven't received any reply.

I used the support link in my sitebuilder installation and also used the email address I purchased it from so I'm not sure why I haven't received any response or files so I can upgrade my installation to correct these problems.

 

[choug]

Bump.

 

[choug]

I've put in 3 support tickets regarding this since January and haven't receive any response and still have the bugs, which the clients are complaining about.

What can I do to get the fixes?

Chris

 

[Dmitry Frantsev]

Chris, I have tried to find your ticket but failed. So I created new one for you #288835 where I sent you the patch. Check it up.

 

[choug]

Got it, thanks Dmitry.

Chris